SIM cards & Porting

Resolved! Porting Nimber previously used on EE back to EE

I was previously an EE customer in 2022, I left to go to 02 because things got too expensive , I got a PAC code and took my number with me, I’ve now left 02 to return to EE with a better deal but have been told I can’t bring my number with me again b...

Transferred to EE - need to change the phone number recorded on the SIM

Good morningI recently transferred to EE, and ported my old number - it's working fine.However, the information on the phone is still showing the original number of the new SIM card. How do I change it? The instructions on the website only refer to...

Resolved! E-sim - can i still use plastic sim in 4g router

i have an iphone 12 with plastic sim and when away in my caravan i put the sim in my 4g router as i often get better signal this way.if i upgrade to a phone with no sim slot and have to use esim, would i still be able to use my old plastic sim in my ...

Resolved! 5G almost everywhere since using eSIM

Since swapping from a physical SIM card in my iPhone 15 a few days ago, and instead using an eSIM, it appears that where I only got 4G in some areas such as my home, I now get 5G. I used to get 5G in town etc, so it wasn't that my SIM wasn't a 5G SIM...

Resolved! Please could I have a puk code?

I have stupidly locked my sim.Thank you

Resolved! PAC CODE DOESN'T WORK

i used giffgaff before i switched to EE and my pac code doesn't work giffgaff says to go to EE

E-sim not activated

got sim barcode from my EE appEsim not activated. phone number is 00000000000.

Transferred from Smarty from physical SIM to EE eSim

Hi there, hoping someone can help.I switched my plan from Smarty over to EE. Smarty had a physical sim, I opted for an eSIM on EE. I used the PAK code etc. to port over my old number, scanned and installed the eSIM, and waited until I got a text conf...

Stolen Phone - Call Centre Can't Cancel Until A New SIM Is Ordered

My phone was stolen today. Not an expensive one but the whole process of reporting to EE just didn't sound right to me.I called and was phone the phone for 50 MINUTES trying to get this sorted.I was told the sim cannot be cancelled until a new phone ...

Resolved! EE doesn't recognise its own phone number

Hi everyoneI'm trying to use a PAC code to port my old number to EE. When I fill in the form, it tells me the EE phone number is not valid - I'm definitely inputting the number they sent me.Advice appreciated.kph

SIM cards & Porting

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