SIM cards & Porting

Contract switched to pay as you go

I had a monthly contract with you guys and when it ended it changed to pay as you go I stopped using it because I moved abroad but now I'm in need of receiving a text message on the same number but it says that number is disconnected what can I do pl...

I am transferring 2 mobile simms from sky to ee but they have only issued 1 PAC

Broken phone and need new E-sim activated

Hi I am trying to get a QR code for when my new phone arrives on Tuesday. I am having surgery tomorow and my phoine broke today leavning me phoneless. It says in order to activate the new e-sim it will text the old one. My old phone is broken so ther...

I accidentally deleted my eSIM

Hi, I accidently deleted my eSIM, I still have the physical sim but am unable to get it working. I need to recover the sim asap as I am currently abroad and return home tomorrow. Can someone please advise.

Sim Disaster

Hi,I need help on what to do. I have accidentally switched to eSIM and then tried to switch back to my physical sim by deleting my eSIM. Then I realised I have made a mistake. Someone help me please!

I am not receiving messages on iphone

I recently joined EE and had my number transferred. So far, it seems that the transfer is done. However, I am not receiving messages on my number, although the data, iMessage, and FaceTime are working fine. I have tried resetting my network settings,...

Unlocked my uk sim