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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! Transferring your old phone number

For 2 weeks I have been calling EE asking to port my old phone number because when I try to do it via the website or application I get information that the format of my PAC is incorrect, which is not true.Considering that I moved from BT, it looks ev...

Arci by • Valued Contributor
  • 1839 Views
  • 26 replies
  • 9 Helpful

Sim card

Hiya I just bought a new pay as you go SIM card, and I’m trying to keep my number by messaging PAC, and it is not working, do I need to top up my credit?

New sim

Hi, I have ordered a new sim from EE. A delivery note has arrived, but there was no sim with it. Will the sim arrive separately?

Re: Network not available

HiI just bought the samsung Zflip6 ad transferred all my data across from the samsung ultra S23, I have now sold the samsung Ultra.The issue I am facing is my zflip keeps saying is "not registered on network", what have i done wrong and how do i rect...

Resolved! Sim disconnected

Hi,I received the message:Hi, as you haven't made a chargeable call/text or used data for six months, you will now lose any remaining credit (as per our terms and conditions). Your number will also be disconnected in the next three months and we'll t...

franc22 by • Visitor
  • 311 Views
  • 1 replies
  • 1 Helpful

E sim lost

Hi,I changed my phone earlier, and the e-sim did not transfer, and the QR code doesn’t work. It says I need to contact the EE service. What can I do ? Can I receive a new QR code with the same number ? 

Sim not recognised. Can’t make calls

I have a new SIM card which I’ve had in phone now for a month. (Samsung J2] I had to Change fm Plusnet who were closing down mobile services and they suggested EE. I had no probs with Plusnet SIM at all.As i dont make many calls and have been able to...

Gill93 by • Contributor
  • 927 Views
  • 26 replies
  • 0 Helpful

Resolved! Transferring number over

I spoke to someone on Monday regarding switching my giffgaff number over to EE sim. He said he had done it and I would receive a message.. Does anyone know how long it can take for switching 

Sanya09 by • Visitor
  • 330 Views
  • 1 replies
  • 0 Helpful

eSIM

Hi24hours before I travelled I requested that my sim be turned into and eSIM, 40 minutes before I boarded my phone was disconnected, I couldnt even call my mum to tell her ive taken off! I also bought a bundle that should have allowed me to call the ...

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