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Rcs not working on new sim

Tahmid17
Explorer

‎30-03-2025 01:42 PM

I could use rcs this morning but when i changed my sim to another ee sim it just says the sim and phone are longer compatible how do i fix this

0 Helpful
3 REPLIES 3
Northerner
EE Community Star
EE Community Star

‎30-03-2025 06:48 PM

Hi @Tahmid17 

Is the SIM PAYG or pay monthly contract. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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Tahmid17
Explorer
In response to Northerner

‎30-03-2025 09:44 PM

I'm not too sure but I'm 90% sure it's monthly but my old sim was inactive for 6 months and rcs worked so I'm not sure.

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to Tahmid17

‎31-03-2025 01:10 AM - edited ‎31-03-2025 01:11 AM

Do you receive a monthly bill from EE (contract) or do you top-up credit every 30 days or so whenever you like(PAYG)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

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