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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! New SIM-only plan

I'm looking to change my SIM-only plan to a new one, but would like to keep my current mobile number. Will it automatically transfer, or is it a more complicated procedure?

eSIM

I recently changed over from Samsung to iPhone. I’ve had this phone for 2 months now. I’m paying my contract also my eSIM. recently my phone will not let me call people and constantly says I have no service no matter where I go. is there any way to c...

Resolved! New Phone-

Family member is currently with02  and contract ending soon and wants a new iphone 12. I am with EE so how easy is it to change from 02 to EE.  One option is to purchase the phone up front and contract on SIM  only. Can she keep her existing phone No...

Cysgi21 by • Visitor
  • 305 Views
  • 1 replies
  • 1 Helpful

Re: No connection after phone number port

We've had exactly the same issue.Had an O2 contract that we wanted to port the number to. The EE signup website suggested we use an e-sim on the phone for the temporary number.  We had a message from EE saying the port was underway, and now when you ...

PaulBrum by • Investigator
  • 889 Views
  • 5 replies
  • 0 Helpful

Nothing works since moving to EE from BT

Since BT persuaded us to move our mobiles from BT to EE we have had nothing but trouble. No signal. The BT and the EE App don’t work. My bill is far higher! My internet is always buffering in movies now! I wish I had never moved, this is rubbish!

New sim not working

So lost phone and got a new sim, number shows as 00000000000 and will not work. If I try to make a call I get "not registered on network"Any help would be appreciated.

Resolved! Pay monthly SIM card

Hi everyone, can someone please advise me as to how I can get a replacement pay monthly simcardas I had my phone stolen so I can’t call it. Any ideas Thanks In advance Declan Holden

Kev138 by • Explorer
  • 384 Views
  • 4 replies
  • 5 Helpful
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