SIM cards & Porting

swapped from O2 to EE

Hi Mikewin - I've have the same problem now. I swapped from O2 to EE about 18 months ago or so and have only just made the connection! Have you got anywhere with this? FYI EE tech are investigating the problem and reported it to O2. I've tried differ...

eSim stuck on activating

Terrible experience currently in trying to get an eSim activated.Been using an eSim for ages in my iPhone 13pro max, upgraded to 15pro max on Tuesday and went through the Apple process for setting up the new phone from the old.Get's to the esim trans...

Resolved! Bought an eSIM from airhub - not getting activated

Hello, I bought an eSIM from airhub website yesterday (in India) to use mobile data in the UK. I scanned the QR code to activate the eSIM but it’s showing an error as activation failed. Does the eSIM will directly get activated when I am in the UK or...

Resolved! PAC code request

Hi I have requested my PAC code couple of times and haven't received anything

New contract

Just signed up to a new sim only deal; was rushing a bit and I don’t recall selecting physical sim or eSIM. My order email says my number will transfer within 24 hours so do I assume it’s an eSIM as I couldn’t receive a physical one in that time?also...

Resolved! eSIM problems transferring to new iPhone

Hi guys, anyone having issues transferring their old eSIM from the old iPhone to the new iPhone? My brand new SIM-free iPhone 16 Pro Max arrived yesterday from Apple.I have tried everything from iPhone to iPhone transfer, including iCloud restore no ...

Replacing Sim card with E-Sim

My physical Sim card will not work properly on my S21. Re-inserting will sometimes work for around 10min then disappear again.I've no access to an EE shop for a week. I cannot contact EE because I need to call them which obviously I cannot do ‍How ca...

Resolved! Number transfer

I'm having this problem too, did you resolve it?

Resolved! New Sim, Can't activate

Hello! I wanted to swap to EE from anothernetwork. I know I need to get an EE number before I can port over my old number. However, I popped the new sim in that I got at the shop and I can't activate it.I see the EE symbol in the corner of my phone b...

Sim not working after using eSIM abroad.

My EE sim is in my phone and was working fine while abroad. I later activated a Holafly eSIM to use in Thailand. On the plane back to the U.K., I deleted the eSIM. But now my regular EE sim doesn’t work at all. I can’t call 150 or use my EE account a...

SIM cards & Porting

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