SIM cards & Porting

EE SIM CARD LOST

I lost my SIM CARD, i called them from another country, they told me will order a new one for me,because I PAYD, THEY TOLD ME TO TOP UP 5£, in 3 days is going to be delivered to the address, now i'm back in UK, and the sim card did'n arrive, I HAVE ...

Resolved! PUK

How do i go about getting a PUK code to unlock my phone? i have a ee pone but giffaff sim. EE says to do log in to myEE, o to home, then plans & subscriptions but there is no option for this. thanks

Cancelled contract

my ex cancelled my last sim, I ordered a new sim under my name to put in my phone and it’s not working, and EE won’t let me get another phone. I’m not 100% sure where I’m going with this or what to do but yes, is there any way I can make my phone wor...

Pay as you go SIM not arrived

I ordered a Pay as you go SIM a week ago and it hasn't arrived. There are no options to track a PAYG order and none of the other customer service options lead anywhere, when I have exhausted all the options I get cut off. The only thing I found is a ...

Resolved! My SIM is not receiving calls and texts

So 1 day I went to sign into my email but I didn’t get a text and that was in February and recently I tried to login to snapchat it said I needed a code so I sent it but when I sent the code to the phone number it did not receive it.

Resolved! Unlocking a device from abroad

Hello,Seeking advice please,I’ve recently moved to Australia and am wanting to unlock my IPhone. The issue I have is for some reason EE have closed my online account in the past and I don’t know why? I’ve being paying the same sim only deal for over ...

When switching to eSIM I never received the activation code

I tried switching my SIM to an eSIM a couple of days ago, I ordered it via the EE website and all was fine. I followed the instructions and at one point it said that I would receive an activation code (PIN) on my old (physical) SIM card, but it never...

Sim card

I bought new phone with sim card,But i hvae another old sim card with eeHow can use my old sim card with new phone ?

I got Fraudulent Esim replacement request

I got a message a few days ago about receiving a esim replacement which I never authorisedI tried many times to call 150 but it never worked on that daythere is northing on the site to cancel said replacement request or to manage simsnow its been two...

technical

good evening, i have an iphone 14 and use it not only for personal use but as my work number (self employed) however i decided to get another sim card with new number to put in my iPhone so it would only be used as my personal phone and put the ori...

SIM cards & Porting

Forum Posts