Lost sim

[Khu]

Hi I have lost my sim how can I order online replacement sim thanks 

[Schockwave · Accepted solution]

Hello @Khu ,

Welcome to the community,

I would suggest first reporting the SIM card as lost, so that if anyone finds it, they will not be able to use it. If you have the My EE App, go to settings, device and sim, replace my SIM/ESIM, you can request there, but it will be sent by second class post, or if near an EE store go there, and they can sort you out.

You can do the same by logging in via the website.

[Tommybars]

Yes 

[Christopher_G]

Hi @Tommybars

Welcome to the community.

Is there something we can help with? If you've lost a SIM card, I'd recommend following the advice that @Schockwave has posted above.

Chris

[Lovebajwa529]

hiii I have lost my sim in my home country then I have to go uk tomorrow. So can you tell me how can I order my new sim. Please inform me as soon as possible.

[James_B]

Hi @Lovebajwa529,

Welcome to the EE Community. 🙂

I'm sorry to hear you've lost your SIM. Please get in touch on +44 7953 966 250 to report it.

James

[Lovebajwa529]

I can’t contact to uk number because now I am stay in India. Tomorrow i will come back in uk. Can you apply online my new sim. 

[James_B]

Hi @Lovebajwa529,

Sorry, it isn't possible to report a SIM lost online.

Please get in touch as soon as you are able.

Thanks

James

[Bakarrk1]

My sim lost

[Schockwave]

Hello @Bakarrk1 ,

Welcome to the community,

You will need to report your lost SIM card to customer service and they will be able to send a replacement out to you, or if you are near an EE high street store, then go there with some form of ID and you can get a replacement there.