SIM cards & Porting

Resolved! Transfer eSIM from an Android to Android (didn't offer during setup/transfer to

How do you transfer an eSIM from an Android to Android? On the move to new phone, there was no option to transfer the eSIM over.I'm now stuck....going to eSIM option on new phone, it says the operator in this region doesn't allow transfer or somethin...

internet not working

just got my new sim put it in my phone its letting me call and text but my internet is not working

Just switched from Sky - number not ported across yet

Hi. Swapped new EE sim onto existing iphone having done the transfer number PAC from Sky.It's been a couple of hours since and phone is working but with the new sim number not my original number I want to keep. Does this process take time for EE to p...

Account and Porting issues

Hi,I am an existing Broadband customer, and decided to add my and my wife's number to EE to take advantage of the existing customer discount.My number (1) has transferred over successfully and is working fine. I added my wife's number to the account...

Hi I got a message from EE, that I moved

Hey I got a message form EE, I moved from my previous address so I want to change my address

Re: No sim service

Recently had an EE Sim 3 days ago yet until now, 4th day, still NOT GETTING 3G/4G signal. All I get is 'NETWORK UNAVAILABLE'! I've checked on the Coverage Checker. It shows 'Good Coverage'!! I've switched OFF and ON my mobile phone; took out the sim...

SIM card

I bought a sim card from Sainbury's. I tried to activate it but it didn't work. You can't easily access any transactions on your website. When I call 150, it's very hard to connect and as a result, the card wasn't activated. When I called 150, I boug...

Sim not provisioned

I have an sim card for a phone that hasn't been used for a few months. The number has been reactivated recently but it still says sim not provisioned when I put the sim in my phone. Can you help?

Moving to EE

I moved my number from giff gaff to EE yesterday as of today my giff gaff number was already showing in the imessage settings for “send&receive” messages. But i tried sending messages and even calling and it’s still now working. How would i know when...

Advice on replacement sims.

I ordered a replacement sim yesterday but I have a couple of questions, I know it could take up to 5 days but do you get an email when it's been dispatched? I have seen posts of people saying they got confirmation email but it never actually got post...