SIM cards & Porting

New SIM not working

Got a new SIM card today due to old one not working. Have inserted into phone 10 mins ago..still saying no network coverage. At a loss what to do now.

Resolved! SIM Locked, phone requesting PUK. Have no working phone to call EE

My phone ran out of battery and when I powered it back on it asked for a SIM PIN. I have no recollection of ever setting up a SIM PIN so i tried 0000, 1111 etc and now is locked and phone asking for PUK. Please help as I need phone to be working to c...

Resolved! Esim confusion

Hi thereNew to EE customer here, switching from Sky mobile. Obtained a PAC from Sky, provided it to EE as part of the sign up process.I have requested an eSIM and understand that there should be a confirmation email with instructions on how to downlo...

Unlock code not working on HTC touch 2

Got an unlock code for the HTC touch 2 which is locked to T Mobile but when I try and input it into the device it does not let me enter all of it because it's reached it's character limit so I can't input the code what do I do?

How can I reactivate my old simcard

Resolved! 4G SIM CARD

EE texted me about 3 weeks ago to inform me I had not used the phone for calls or texts and therefore my account would be closed. This was wrong as I had texted the previosu day. The problem appeared to be that I now needed a 4G simcard and they pr...

Re: I want to change my network from Lebara to EE. How can I start

I want to chenge my network

How can I get a mobile number back if the SIM card been updated by a new number

Resolved! Installing an eSIM when you can't link new number to your EE account

Hi. I'm just moving in the process of moving across from PlusNet Mobile. I've set up a new EE contract, requested an eSIM and have registered on the EE site. I also submitted a PAC code in order to keep my existing number as part of the application p...

Upgrade - no sim card

I’ve upgraded to a new handset and it’s got the same number as my old one.so far, so good.I worked my way through the set up process but when I tried a test call it didn’t work and I noticed a message on the screen saying NO SIM. Do I move the sim fr...

SIM cards & Porting

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