SIM cards & Porting

Resolved! eSIM transfer not supported

I’m unable to get new work iPhone up and running with new eSIM. The eSIM has been activated by the call centre so next step was to scan QR code.  But when going into settings and mobile service, it’s saying data transfer not supported for my number a...

Resolved! Port Mobile Number to PAYG Sim

Hi,Wish to port my number to my EE PAYG sim.However, I do not have any credit on the account at the moment - the sim is still liveDo I need credit and if so, how much?TIA

Resolved! I cant use another sim card in my device different network

Resolved! Texts I send are showing the wrong phone number

I recently moved from O2 to EE, got my PAC code, and successfully ported over my longstanding 0794 number - as far as phone calls are concerned, both incoming and outgoing.And my incoming text messages to my long-standing 0794 number also arrive succ...

Resolved! PAC Code not working transferring from Lyca mobile to EE

I’m transferring from Lyca Mobile to EE, when I fill out the form, it says the PAC code doesn’t look quite right.The PAC Code from Lyca Mobile is correct, it has not expired as I’ve only just requested it a few hours ago and all the other bits of inf...

Resolved! Joining ee

Hi i want to join ee but i use my phone to call for my job would i be able to give EE a time frame to port me over or is this not possible 

Resolved! Issue can not make call and texts

New SIM only yesterday, received message to say set up on ee, reset phone (several times) but I can't make calls or receive texts - so I call 150 to try and speak to someone as I can only call over WiFi as have no call or text ability and the 150 aut...

Resolved! Can't activate eSim

Hi there, Had this problem a few weeks ago with a friend but fixed it by going to the EE store.  Now same issue for my parents, put a new EE sim in the phone and then created an eSim via the app.  Downloads fine, but then when sending the text with a...