Sim question

VladK_2024
Visitor

Hello to day I being my number to ee but I was have in my last provider esim than now ee will send my address new sim or my esim with old provider will automatic change for ee ? Thank you

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@VladK_2024  Is that for a contract or pay as you go ?    If on contract did you request to receive an eSIM activation?  If not you’ll receive a SIM card. If it’s a PAYG you’ll only be sent a SIM card as eSIM isn’t available for PAYG. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@VladK_2024  Is that for a contract or pay as you go ?    If on contract did you request to receive an eSIM activation?  If not you’ll receive a SIM card. If it’s a PAYG you’ll only be sent a SIM card as eSIM isn’t available for PAYG. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.