emergancy call

powersolution
Explorer

My sim number are showing emergancy call. i am in abroad now, how to fix the my EE sim.?

3 REPLIES 3
Peter_W
EE Community Support Team

Thanks for reaching out to us here on the Community, @powersolution.

Let's see if we can get your SIM working as it should be, where is it you're visiting right now? 
Also are you on pay monthly or pay as you go?

Peter

powersolution
Explorer

i am on visit since four month, but sim did not worked from 3days. network are showing emergancy call. now i am not recieve the puck code for renewal.

@powersolution , are you on pay as you go or monthly contract?

If on monthly contract did you enable roaming on your account? 

Pay as you go is automatically enabled. Why do you need PUK code? You do not need this for renewal, not sure what you mean.

Where are you, what country?

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.