Great contacted EE from abroad

[ShenzEE]

While traveling abroad, I encountered network and phone issues, so I contacted EE at 07953 966 150. I spoke with Charlotte from the Plymouth Contact Centre, who was incredibly helpful and patient. She guided me through various tests during a call lasting over an hour, and we finally resolved the issue. A huge thank you to Charlotte for her support and professionalism! I highly recommend reaching out to this number if you need assistance. Maybe ask for Charlotte.  

[Michael_D · Accepted solution]

Hi @ShenzEE 

Thanks for coming to the community to share this fantastic feedback with us.

I'm glad to hear Charlotte has been a star and helped get your phone working while you were abroad.

I'll see if I can track her down and pass on your thanks and praise.

Michael