Roaming

A place to ask questions and share tips about using your phone abroad.

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EE Roaming - Getting ready to use your phone abroad

If you’re going abroad soon and want to use your device for calls, texts and data, here’s everything you need to know.  How do I set up roaming before going abroad?  If you have a pay as you go SIM, please make sure you use this within the UK first b...

Linzi_H by EE Community Support Team
  • 11178 Views
  • 0 replies
  • 12 Helpful

EE Roaming - Help when abroad with your EE phone or device

If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...

Linzi_H by EE Community Support Team
  • 8728 Views
  • 6 replies
  • 20 Helpful

Roaming refresh

What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...

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JordanTA by EE Knowledge Specialist
  • 74673 Views
  • 290 replies
  • 89 Helpful

Resolved! Network issues abroad

I'm currently in NYC, USA. When I landed I was able to purchase a 7 day roaming pass and had sporadic network, having to restart my phone occasionally to get connection back. Since that first evening though, I've now had no network fir 99%of the time...

Gruhdsiny by Investigator
  • 1229 Views
  • 6 replies
  • 8 Helpful

Resolved! Roaming

Hello there,  I have left the UK and forgot to text 150 ROAMING to enable it while abroad.I am now abroad, is there any way to enable it now? I have pay monthly sim. Thanks

Mha362 by Visitor
  • 485 Views
  • 2 replies
  • 5 Helpful

Resolved! Going to Tunisia on Holiday - PAYGO Sim

Hi,I have EE PAYGO Sim and am going to Tunisia on Holiday, I understand I need to add credit to my account to make a revive calls and texts. How do I go about getting a data pack to cover my usage. Or have I got this wrong

daviasht by Visitor
  • 605 Views
  • 2 replies
  • 7 Helpful

Resolved! roaming Zone 1

hi, im traveling to the USA on Saturday and I currently have the add on pack package for zone 1 with the data, calls and text etc... I've been reading up on it this evening and seen comments saying data is alright but can't ring out, I would need my ...

Resolved! Best option for Roaming for 3 day trip to France

Hi, grateful for some help working out the best option for roaming while on a short (3 day) trip to France.Website info says it costs £2.59 a day, or you can pay £15 fora 7 day pass.Then it says you are charged £1.74 per min for calls unless you have...

Shloo by Explorer
  • 844 Views
  • 4 replies
  • 8 Helpful

In the US got Roaming but cant dial or receive

In the US and got roaming packge, The data works fine, but i cant receive or dial out to the UK,.  I have texted roaming and it says i am all active. Have tried re-boot and turning sim off and on again. Any ideas anyone please?

Re: I’m in USA and I can’t make it receive calls.

I’m in the US and experiencing the same problem.  I received the welcome text once I arrived in the country.  I have full access to text, WhatsApp, etc and can receive calls.  However, when I make a call, as soon as the person answers, the call drops...

CTO62 by Explorer
  • 612 Views
  • 3 replies
  • 0 Helpful