Roaming

A place to ask questions and share tips about using your phone abroad.

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EE Roaming - Getting ready to use your phone abroad

If you’re going abroad soon and want to use your device for calls, texts and data, here’s everything you need to know.  How do I set up roaming before going abroad?  If you have a pay as you go SIM, please make sure you use this within the UK first b...

Linzi_H by EE Community Support Team
  • 9948 Views
  • 0 replies
  • 12 Helpful

EE Roaming - Help when abroad with your EE phone or device

If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...

Linzi_H by EE Community Support Team
  • 7947 Views
  • 4 replies
  • 20 Helpful

Roaming refresh

What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...

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JordanTA by EE Knowledge Specialist
  • 69105 Views
  • 290 replies
  • 89 Helpful

Resolved! Roaming removed.. can I get some sort of add on?

My roaming add on has been removed. Extremely annoying as I’m out of the country more than I’m here! Mostly USA. I tried to change my add on from EU to ‘ROM’ whatever that is but it’s greyed out and won’t let me switch. Is there any way I can add int...

USA Roaming and cruising

We're doing an Alaska Cruise, starting with 2 days in Seattle, then a day at sea, then numerous stops in Alaska for 5 days, another day at sea and 1 day in Canada.Do I have to buy 2 days of Zone 1 then a Zone 4 for the sea day, then another Zone 1 pa...

Kerryr by Investigator
  • 660 Views
  • 1 replies
  • 2 Helpful

Roaming abroad - urgent

My 12 year old is current away with her rugby team and cannot access her roaming pass. We previously used the £25 per month add on which we organised before we travelled. She had to initiate this herself once she received a text from EE but has been ...

SS136 by Visitor
  • 583 Views
  • 2 replies
  • 2 Helpful

Resolved! Roam Further Pass on All Rounder

I am currently on an All Rounder plan. I got the following text 23rd November 2024:Hi from EE. You've made your travel more simple with the Roam Abroad Pass Inclusive Extra. You can use your UK allowances while abroad in the EU, USA, Canada, Mexico, ...

Roaming Australia

I’ve also been unable to use my mobile phone since arriving in Australia today. I’ve been in Bangkok for the last 3 days and used the phone there with no issues and set up the phone before leaving the UK for international roaming - including Australi...

Increase my spend cap when abroad

I tried to set up data roaming before going abroad. But got a text to say do it when abroad. Now im abroad and cant do anything because i have reached my spend cap (im suppose to get a text to let me know when this happens). I can seem to contact any...

Resolved! Use age in the USA

I have an SE2020 Iphone 256gb, five years old. As an "oldie" (ME) not very up to date with tech etc. I am going to the USA in May this year, do I need to do anything to my phone for outgoing and incoming use age ?Any help greatly appreciated!!

CBBT by Investigator
  • 701 Views
  • 6 replies
  • 3 Helpful