If you’re going abroad soon and want to use your device for calls, texts and data, here’s everything you need to know. How do I set up roaming before going abroad? If you have a pay as you go SIM, please make sure you use this within the UK first b...
If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...
What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...
Hi, I’m currently in the US and purchased a roaming add-on before I left. My mobile data is working, but the add-on does not show in the EE app or website, and I’ve received no confirmation by email or SMS. I have a £0 spend cap so I can’t text 150 o...
Hello I hope someone can help me, I'm travelling to new York for 16 days and understand that when I land I will be sent a text asking me if I want to pay £5 for a daily pass or £25 for 7 days, my questions is wjat happens when my 7 days is over? Will...
Hi, I've added the Roam Abroad Pass, and made sure I have removed my spend cap, but I am still unable to use specific services such as Uber while I'm on 4G. It is allowing me to send messages via WhatsApp, and check services such as the news, however...
VOU PASSAR UMA SEMANA NA SUÍÇA, POSSO USAR MEU NÚMERO LÁ
I am abroad and can not call my UK voicemail to check my voicemails. I do not have a pin as no one ever told me I need one abroad, and EE customer service is closed in the UK when I am awake. This is a Business phone. Are you MAD??? You offer a serv...
Hi. I have been here in Australia (Sydney) for the past 4 days and have the EXACT same issue. I notified EE prior to my departure that I will be in AUS, removed my spend cap, authorised my 5 day abroad pass and turned on roaming once we arrived. I a...
I am currently on holiday in Barbados and trying to ring home in the UK. My husband and daughter both have phones linked to my account and none of us can make calls. My husbands worked 2 days ago but now none of us can call. We have tried buying the ...
We regularly spend 3 months a year in France ….our last visit in the autumn of 24 when as before we were able to purchase a monthly pass ….WITHOUT warning we can only now purchase weekly passes which is little less than the daily charge. ….this is ...
Because ee has made it impossible to sign in to its app, with all its passcode (email AND phone, even with a password!!!) nonsense, I can't access the option to pay well over the odds for one day's Internet access. Does anyone know how to get round ...
I bought a Zone 2 Pass for use in Colombia. I had a text saying it was active but it wasn't shown anywhere on my account when I logged in. How can I tell if it really is active?
