If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Hi I am on a pay ad you go mobile plan. I am off to Spain on Friday. How do I ensure data roaming is added so I can use my phone and internet. I was in France a few weeks ago and it didn’t work after receiving the text.
I have PAYG data sim with 50gb available on new pack, installed in a mifi, but data not working in France even though it was working on my last visit in May. Do I now need to buy a 7 day add on to use data in the EU?
Is there a pack or topup I can get for 30 days that has unlimited texts calls and data? And if so how can I get it?
Purchased a PAYG 30gb preloaded data sim from Amazon but cannot find anything that says if you can use it in the EU? Can anyone help at all, thanks!
hi there i used to have an international payg ee sim but couldn't top it up so the number was gone so iam looking to buy a new one but not sure if these are the same in different package plz let me know asap
I need to top up paying online
Hi,I purchased the 2.5£ 24h roamimg pack, however, seconds later, it shows that it is active for 23 hours rather than 24h. Regardless of the practical consequences, it doesn’t feel right paying for a 24h service and only getting 23h. I hope Ee is abl...
Hello I'm on pay as you go and I've noticed that I ran out of data and I only had £7.28 so I topped up with £20.00 an add on but I've noticed it now says I have £14.28?! Help I'm confused I should only have £7.28 left
I am on PAYG, have run out of data, need them now, but my pack will renew in 9 days still. How can I start my pack now? I texted NOW - and was asked to purchase a new pack. I texted PACK30, then YES, then TOPUP (as I have £40 credit) . And then it s...
Hello,I will be visiting Italy soon and have been reading up about how to activate roaming alongside my 7 day PAYG pack (which will be on day 4 when I arrive).I plan to topup, disable roaming and disable WiFi calling on my phone before departure.I un...
