If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Hi, i wanted to ask about my £15 package. I bought it and they gave me 15gb internet which was extended to 50gb. i have finished it all. can i upgrade it to £20 package and avail the 70gb data instead of 30gb. thanks for the help
I would like to register my pay as you go Sim please
Hello,i'm in italy, i put today new EE SIM into my phone (exp. date 08/06/2023), i topped up 15£, but it cant take credit to activate any pack.I cant call, i cant sms, i cant navigate.There is some solution?thanks
Hello. I try to get 30gb pack from my credit but it cannot be realised. After all 0 pound been taken
Hey there, would appreciate any help! I bought a pay as you go sim along with a £20 pack for it that was supposed to include unlimited texts and minutes as well as as 30GB of data. It said my £20 top up would be added within two days, it's been 3 now...
I have recently swapped my number over to EE on the 20th and my subscription pack still hasn’t been added on.
Dear EE Customer Service Team, I am writing this email to request your assistance in retrieving my old phone number. I have been an EE customer for several months, and I previously used this number with my EE account. However, I had to switch to a ...
I am using EE's website to top up a phone other than mine. I input the phone number, then the email address, but I never get taken to the payment page. Instead it just goes back to the phone number page. I've tried quite a few times, without succe...
Hey, I just bought my daughter her very first phone and looking for a sim that we can just top up whenever needed as she will mostly be on WiFi. All I can find are sims where you buy a monthly bundle. Was hoping to stick to EE as that's what network ...
