We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
hello, I canceled my subscription and paid from my mobile account, I keep getting money from my card, I want to stop this.
Is therea way to add a device to my account without having it in my possession?My daughter is visiting the UK, purchased and installed an ee sim pay as you go card, but is having difficulties adding it to her account. I have access to the account, b...
i topped up my phone on 23 as asked to ,why did i not get my free mins and texts.
Hi, dear what can I do to top up my SIM card?I can’t found the option on my EE account
Hi. I have a paygo sim for data use at our caravan. We are looking into having the guests buy extra data, as they are going through like mad! Can it be topped up by a different phone number or am I the only one that can top up please?
My 30GBP pack was supposed to renew today. I topped up last night. Credit is showing 35GBP on the website and when texting 150. But my data isn't working and the website says I have 0 data, 0 minutes, and 0 texts. Please help!
I used EE for a while and recently I realised I had no data. I looked at My EE and it said my payment didn't go through, and when I look at what happened it says they were unable to complete my request (this has happened for days)Is there a way I can...
[Mod edit: Image rejected as it contained personal information, such as your full name]What is additional payrr authentication? I can’t make a payment due to this, but there’s no instruction about this
Hi, I bought a multi SIM card from EE and paid £15 for the data top up. After putting in the SIM card into my EE mobile, the data (subscription pack) is not available. My account value is £0. What should I do? Can someone please help?
I had topped my credit up ready for the renewal, but it didn't renew and my credit is gone. There are signal issues in the area (this has been happening over the last few weeks) and the service connection is unstable.
