If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Hi, how do i extend my SIM local pack by 2 days? i bought a sim card at whsmith glasglow airport and i paid £35 for a 1 month worth of data and unlimited calls and texts. I would like to extend the data for 2 days and how do i go about with it?
Hi all, I tried to login and buy a new subsection pack urgently but it failed. I have tried both App and website. What else can I do? Thanks!
Hi, I have a problem to put credit in my new Sim Card, I try input informations the debit card and website return for new page, and website request again my information about debit card, this situation generate a loop.I need put 10 libras for use the...
Hello, I purchased a pay as you go sim on the EE Website, it arrived and all set up, however the £20 subscription pack hasn’t been applied? I activated the sim yesterday so will this be applied soon? I did try and call and I was expecting a call back...
I have topped up twice 10pound and it sent a text saying its credited both times then I go to make a call nothing so I'm down 20quid
So I got a text back in April from EE stating that from 6th June 2023, they will be introducing charges to EU roaming - £2.50 per day or £10 for a week.I recently upgraded to a £20 subscription pack (50gb data, unlimited minutes and texts). I'm going...
Hi, i am travelling to Europe ( 3 countries ) for 3 weeks. Need to get confirmation that weekly roaming add on ( 10£) for 7 days do get renewed or this is one time only to use my package like home.
HelloI need from support I am with pay as go my sim cardBut I charged but still doesn't work and that moment I am outside uk
I would like to stop my monthly payments as I am in a different country where EE doesn't work. I keep getting charged monthly but I am not using EE. And there is no way to change that setting on the app or website, which is quite frustrating. I am tr...
