Pay as you go

Understanding Pay As You Go Hibernation – and how to keep your number active

If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...

bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Resolved! How can i add plan with mins and data

Please help me i have 20£ credit and i want to add a plan with mins and data

Moving to pay monthly plan

Hello,I am EE PAYG customer and trying to go on pay monthly plan. When I try online to get a plan for existing customers and click "log in for details" I get a message that unfortunately Icannot log in and sends me back to the deals page. Otherwise I...

No data

Hi I’ve just put 10 pound on my phone but have no data only credit anyone know why?

Need help to top up

Resolved! Top up via voucher but no any balance of mins or data I got

I top up £10 but I haven’t got free mins or data

Resolved! Top up my phone with voucher

Resolved! I have an old sim card on pay as you HOW DO I REGISTER THE NUMBER?

credit on account

hi I have a 11.15 credit on my account with you i would like to use it to purchase a 10 pound monthly subscription pack

Receiving calls abroad pay as you go

HiIm on a pay as you go contract. I am currently abroad in the EU and I am unable to recieve calls. Do I need to add roaming to receive calls in the EU?Thanks

BOUGHT DAD A 'PHONE FOR THE ELDERLY

Bought a new mobile for Dad which has been designed for the Elderly with big buttons for easier messaging and taking callsHe will hardly use it so was thinking a 'pay as you go' option but cant find anyone locally who sells the code vouchersDecided t...