Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by EE Knowledge Specialist
  • 3158 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 6164 Views
  • 9 replies
  • 11 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 16346 Views
  • 0 replies
  • 6 Helpful

Resolved! Charged for listening to erroneous voicemail

Usually my phone (on PAYG) is turned off as I rarely use it, but yesterday I made the mistake of leaving it on and received a (scam?) call, and got charged £2 in total for listening to an unwanted, unsolicited voicemail. I don't understand how this c...

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E voucher

I have £10 e voucher which I have set up on on account it says £10 balance e voucher.its not working.i have no Internet calls etc:

Katb1234 by Visitor
  • 990 Views
  • 3 replies
  • 0 Helpful

Resolved! I cannot receive calls/messages using my credit

Hi,It is almost a week that I cannot receive or make any calls. Same for messages.I topped-up my balance, but I cannot seem to buy a data pack. At the end of the process I always get an error message.Also, I cannot call 150 or send a message to ask f...

linking error

Bought a pay as you go sim, getting a 'linking error', any solutions? Thank you.

Resolved! Payg anonymous top up

Could anyone tell me what should appear on my bank statement when I have made anonymous top up by card on my iPad.  I am querying an item on my statement. Thanks in advance.

Bevb62 by Valued Contributor
  • 7331 Views
  • 1 replies
  • 4 Helpful

Resolved! Re: How do I cancel a direct debit

I am pay as you go but activated a £10. Pack that renews every month. I am away from the UK now for 2 months, so want to stop the pack renewing itself until 8 cone back in November but can't seem to find where to cancel the pack? Please help. Thanks....

Bob369 by Explorer
  • 1692 Views
  • 3 replies
  • 4 Helpful