Pay as you go

Understanding Pay As You Go Hibernation – and how to keep your number active

If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...

bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

No data after top up

Hi, I topped up this morning but my account shows Zero data remaining and I have not used any.

Resolved! Credit top up

I have recently added £15 to my SIM card to top up my credit. However it hasn’t given me anything. My credit is £15 but I have no data, minutes or texts. how can I get another package without payment another £15? Thanks

Free Boost Data

I've been with EE for years and always buy the £15 Everything Pack, never changed it and have amassed at least 15GB of free Boost Data. I checked today and it has all gone, no explanation from EE as to why. Has anyone else had this problem? Seems t...

Resolved! How do I go to live chat

How do I go live chat

Pay as you go

Forum Posts

Understanding Pay As You Go Hibernation – and how to keep your number active

bill

We've upgraded our Data Boosts

Our new Data Add - ons

What’s EE Data Rollover and how do I get it?

No data after top up

Resolved! Credit top up

Free Boost Data

Resolved! How do I go to live chat

Sim

Pay as you go sim

Won't lete top up as no credit

Resolved! My EE Pay as you go 4g sim card isnt working on my samsung s7

Top up

I was charged twice for a £15 refill, how do I get a refund.

Re: Can’t dial 150

Pay as you go plan

Top up

Top up

Re: Understanding Pay As You Go Hibernation – and how to keep your number active