Pay as you go

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

top up mobile .obile which i pay for month by month whilst visit from Australia

I have an EE mobile which I pay for month by month whilst visiting from Australia,can I top it up to call overseas

Recharge

I recharge yesterday 15 but not recharge but my blancnce cut from my bank accoun

Automatic Card Payment Not Working

I have an EE pay monthly sim. Seems like my automatic payment did not come off this month. Also myEE isn't processing a manual card payment? Phone is not connecting mobile calls, saying "You have insufficient credit,"? Is this an ongoing issue? Haven...

Customer help

I am trying to purchase phone and Apple Watch keeps asking me to add EE number and devices I haven’t got any please advise

EE APP - Switch to Pay Monthly and Save 20% - Doesnt Work

On the EE App on the Shop Tab there is a message to say"Switch to Pay Monthly and Save 20%" (From PAYG)1. Text Switch to 150 to get your unique discount codeIf i text Switch to 150, it seems that it does not recognize the code.Also Here - https://sho...

EE PAC CODE

I have an old number that was originally on TMobile, and now under EEjust a BASIC PAYG , and i also had another provider for unlt calls texts, and as they have increased their prices, and the SPAM CALLS i was getting on my TMoby number, i now want to...

New sim

I’ve got a new SIM card and I’ve topped up but it won’t let me message or do calls

PAYG - No waiting calls - what instead?

HiI know, that Waiting Calls is not available on PAYG. But what can I use instead? When Im having a phone call and somebody try to call me at the same time, he could not connect with me, he just can hear signal "busy lane". I dont receive any informa...

Resolved! Plan 100GB for 30£

Hello.Is it planning some changes for a plan pay as you go 100GB for 30£???

Cannot dial even 150 to EE, cannot send SMS

I just ported my number from Giffgaff and EE said transfer completed. I am now monthly paid and credit £10, surely with minutes and credit remaining. although I am in Hong Kong but i cannot make or receive calls, when i dial 150 it says the number y...