29-09-2023 01:26 PM
How can I purchase a pay as you go roaming pack for France before my current one expires?
29-09-2023 03:34 PM
Hi there @Nevets2
Thanks for coming here.
Please see our Pay As You Go charges for roaming in the EU Help page for full details on using the pack in France 🙂
Leanne.
29-09-2023 03:52 PM
29-09-2023 04:48 PM
Hi @Nevets2
If you use up any of your allowances while abroad, you can buy a new Subscription Pack. Check you have enough credit and then text NOW to 150. We’ll remove your current Subscription Pack and replace it with a new one. Otherwise, you will be charged 70p a minute for calls and 30p a text and need to buy an EU data add-on (550MB for £3).
You’ll also receive a text to tell you when your Roam like Home add-on will expire
Leanne.
29-09-2023 05:38 PM
They are not really roaming packs as such but just normal UK packs that you may use in the EU when you buy a 1 or7 day roaming add-on.
You may buy another pack at any time & it will be held pending until your current pack expires.
29-09-2023 07:23 PM
29-09-2023 08:52 PM
29-09-2023 09:05 PM
Oh, I think by "roaming pack" you mean a "Roam like Home" add-on. It's not a pack but an add-on.
It's the pack that you can buy early & leave pending but the "Roam like Home" add-on can only be bought when the previous 1 expires & you are auto texted to buy a new 1. This should be pretty immediate providing you have topped-up its cost well beforehand.