Pay as you go

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Resolved! EE top up not working on pc or mobile

Had the ususal monthly remider that top up is due, however when doing it via the usual method online via the app, I am unbale to enter the car cvv number. When tried online via the pc, it did not owrk either. The box to type digits into shows a li...

Pay as you go

Had 10 pound credit on my phone to top up my pack and roll over 20 gb of data but no data rolled over and back down to 8gb not happy

EE are a bleeping joke,credit in my PAYG account and can't top up. system failure

Has anybody else been having this problem...also made several phone calls to have content lock turned off, been told its been done only to find I can't even watch some stuff on youtube let alone get on my gaming or betting sites.....I'm 59 years old ...

Resolved! Can't send or receive MMS messages

Hi, I don't be able to send or receive MMS messages (photos, voicenotes etc.). I have MMS enabled on my phone but when I send a voicenote or photo it says "Message not sent: Service not activated on network".Hope someone can help

top up

i paid my phone bill online. the payment came out of my bank but on EE it’s saying that i haven’t paid

new payg sim with new £20 subscription pack, no calls, no data!

Bought new payg sim (on 7th March) with new £20 subscription pack, but now, no calls, no data! It worked for a couple of calls as soon as I installed the sim (9th March). Now I am told I do not have enough credit to make any calls. I also dialed 15...

Nerf too borrw credit it's an emergency

Please help me I think I deserve it after all the badges and all the things that I have passed to help people in the past and that I have helped about 20 odd people and I've got about 20 of the awards that I just looked at my profile

Resolved! Renew a pack to another pack

My current pack will end up at 7th of April.But i want to renew it to another pack.How can i do this?

Sim activation

How can I activate my sim? I already purchased a monthly pack, but I can make any calls nor send text, and I also can’t receive any. And don’t know how to contact customer service. I tried activating the sim myself, through App EE but it didn’t work....

Hi

Hi good day I just topped up and I am unable to use my data please can you do something about it

Pay as you go

Forum Posts

What is pay as you go and flex hibernation, and how do I stop it?

What’s EE Data Rollover and how do I get it?

Resolved! EE top up not working on pc or mobile

Pay as you go

EE are a bleeping joke,credit in my PAYG account and can't top up. system failure

Resolved! Can't send or receive MMS messages

top up

new payg sim with new £20 subscription pack, no calls, no data!

Nerf too borrw credit it's an emergency

Resolved! Renew a pack to another pack

Sim activation

Hi

EE wants to charge me twice

I want the name of the 30 pound internet package for 30 days.

Deactived number

Balance and charges

Refund