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Number has gone into hibernation, I have topped up but I still cant call 150

Skeletor548150
Visitor

‎26-09-2023 07:36 PM - edited ‎26-09-2023 07:36 PM

Title explains it. I got a text on the 25th of august saying it's been a while since I did a chargeable activity. I found out a few days ago my number is in hibernation now. I have topped up, but It wont let me call EE on 150 to get my number out of hibernation.

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XRaySpeX
Grand Master
Grand Master

‎26-09-2023 07:39 PM

You need to CS on the Freephone no. in my sig. on another phone as yours is inactive due to hibernation.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
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