Pay as you go

A place to give pointers and seek advice on using pay as you go.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by EE Knowledge Specialist
  • 1697 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 2436 Views
  • 7 replies
  • 10 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 27361 Views
  • 9 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 14440 Views
  • 0 replies
  • 6 Helpful

New PAYG roaming charges from June 6

Hello .. I'm in France, arrived last week, using my rolling monthly PAYG pack with no problem for text/call/data as I have done in the past. Should I have received info by now on how to pay the new daily/weekly fee to continue to do this? Nothing rec...

Voyageur by Investigator
  • 3792 Views
  • 53 replies
  • 27 Helpful

Roll on data

Hi how do I see my roll on data in the ee website? Like I have a pack ending soon but I’m sure I got an extra 20GB of data left that ee gifted me but I can’t see it? It only shows the pack I’m currently on..

Resolved! Adding minutes?

How do I add a package to my phone for my upcoming trip to the UK?

ecturner by Explorer
  • 745 Views
  • 6 replies
  • 4 Helpful

Resolved! Top Up Credit

Hi. I am currently a student at University of Glasgow, but I am finishing up and heading back to my country in a week. I have stopped auto pay, but I was wondering if I could get the remaining balance of my Top Up credit returned? Thanks

jmagraw by Visitor
  • 457 Views
  • 1 replies
  • 0 Helpful

Error adding new card

I have read other posts on this but they don't address my problem. I am trying to add a new card as the last has expired. It is for the monthly subscription. I have tried firefox and chrone on both when I go through to authorise the card the area whe...

Screenshot 2023-06-12 121841.jpg

Fix my EE app

I’m trying to register this number with my name as I’m leaving for 3 months so I need to ensure that my number is registered with my name Kamal ******along with fixing myEE app   [mod edit: personal details removed from the forum]

Changing my account

Three months ago I terminated my contract with EE for extensive travels abroad. I however want to keep my phone number for whatsapp and when I finally return home so want to switch to pay as you go and top up to secure my number stays mine. I can not...