subscription pack payg

GM61 · ‎24-09-2023

i ordered a new sim for mobile broadband as mine had expired. it asks me to buy a subscription pack. i tried to add the mobile number to my account and it says it sends a text to my phone but the sun is for mobile broadband and not a phone . i try help and get no help

XRaySpeX · ‎24-09-2023

@GM61 Most mobile routers are able to receive texts. Login to it & look for the SMS section.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

Christopher_G · ‎24-09-2023

Hi @GM61

Welcome to the community.

Are you able to put your SIM into a phone, just to receive the message?
Chris

XRaySpeX · ‎24-09-2023

@GM61 Most mobile routers are able to receive texts. Login to it & look for the SMS section.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP