Pay as you go

Understanding Pay As You Go Hibernation – and how to keep your number active

If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...

bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Dose the add on 10GB with 13£ cost working for 30 days ?

Re: EE Roaming - Help when abroad with your EE phone or device

I wonder if anyone can solve a variation of the problem.I was topped up PAYG on my sim in London before I crossed to the EU and all was functional as per my add-on allowing EU data, txt, voice.However, my device had outage for a bit during which time...

How much credit £

I can I check my credit balance before I top up. I can check how much credit I have in old app. But now can't. Pls advise

Resolved! Extra data

I’m on pay as you go. I’ve run out of data for April. How do I get extra data???? ( I upgraded to a different pack but that will only start next month!!!!)

Date

ee is doing a great job...

at annoying people i have just bought one of the new packs and i have noticed that free boosts are now every 5 packs instead of every 2 packs, if this change is not reversed i will switch to smarty where i can get 30GB for £10 instead of the 9.5GB th...

Resolved! Pay as you go SIM for backpacking safety

I am an existing EE broadband customer. However, my mobile phone is on O2. I live in a very rural area and O2 is the only network that gets any form of signal where I live - especially indoors. This is crucial if we have a power cut which happens at ...

Resolved! Required subscription pack not available to purchase.

I received my PAYG SIM from ee which i ordered online with the £20 deal for 100Gb (Was 50Gb) unlimited texts/minutes.I've created an account with the SIM details which show up OK on the account but when i try and purchase the 100Gb subscription pack ...

Connecting phone number to my EE account

How do i add my phone number to my EE account???

Pay as you go bundle failed to start

Hi for what ever reason my £15 bundle didn't activate like it was ment to after 12 and not knowing this I have now waisted most of the £15 top up I had put on my pay as you go SIM even though I received a text from 150 yesterday stating that it would...