If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers. Our packs last up to 30 days and pay as you go customers benefit from: Pack Name...
I though I had signed up for traditional PAYG. I did not sign up for any pack, just paid £10.I only made a couple of test calls initially. When I came to use the phone after a few weeks I find I have no credit. Tried texting stop pack but told I h...
Hello I wanted to know if I can withstand money from my PAYG account that I am not using any more ?
I've payed for my pack £15 data pack for this month but it was meant to start today and it hasn't started yet and I've ran out of data for my current one so I had to by an add on
I'm really disappointed because before Christmas my £5 everything pack didn't renew. I spoke to an online advisor who made the problem worse by removing it altogether. I then phoned 150 to be told that the everything packs were old and that they'd st...
I’ve tried renewing my pack through both website and messaging 150 and it keeps saying there’s an error and my request cannot be processed.
Hi, I managed top up twice but wanted data and not time credit, how can I get this switched to data? ThanksMike
Today, I got a £10 top up voucher and messaged 150 'VO and the code' it said it was successful but my data hasn't been added.
I know I had set voicemail divert off. On 4 October 2021 was credit balance was £17.86. I haven’t used my phone since. I checked my balance yesterday, 6 February 2022 and my balance is £0.25. The are no uses in the last 30 days but I can’t check anyt...
I HAVE JUST HAD AN EE SIM card INSTALLED ON MY ELECTRIC GATES BUT CANNOT FIND HOW TO ADD MONEY THROUGH MY CREDIT CARD TO GATE THE GATE CONTROL WORKING ?
I have bought credit which I can see in my account. I can't add this to a data sim in a security camera. On the laptop it says I have to disconnect wifi (not an option, no internet then) to buy a data add on. On the EE app it only gives the option...
