Forum Posts

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
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  • 9 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
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  • 0 replies
  • 6 Helpful

Top ups for data use abroad

Hi I topped up using a pay as you go voucher before heading abroad. After landing I got the text with prices. I couldn’t top up as ee said insufficient balance. The balance has just added a load of data for uk use that I don’t need as I have 25gb. I ...

PJ8284 by Visitor
  • 402 Views
  • 2 replies
  • 0 Helpful

Top up

Hello, I would like to top up for 10£ but it says that there is a payment authorisation needed.

Lilly19 by Visitor
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  • 1 replies
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Re: Need my old number

I need help as well. I had a EE pay as you go SIM and over the pandemic I think it got expired. I'm trying to find the sim and trying to also figure out if it is the right SIM for that number. There are some digits on the sim but they don't match any...

Chat

What is rhe best deals for going with for the interest bundle deal for and calls of then anyone no for.

Roaming in Sweden

Hi, i need to use data in Sweden for 2 days.Have bought 10£ subscribtion pack, turned roaming on, connected to operator but there's no internet, 5£ has left for roaming charges but hasn't been taken. What am I supossed to do?

Paymant Failure

hi, the money has not been debited from my account, I tried to pay manually but I get an error on the third step. sorry for my english, i'm still learning.The inscription in Polish says: This content is blocked. To solve the problem, please contact t...

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Eastwolf by Investigator
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  • 4 replies
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Re: Roaming

Hi, does "use any of your UK allowance" mean that my phone is connects to a roaming network?I live in Lativa and need my payasyougo card to work to receive SMS. So once roaming costs kick in in June, will the 2GBP payment be maid if i receive a call ...

AndyLat by Visitor
  • 436 Views
  • 1 replies
  • 0 Helpful