If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers. Our packs last up to 30 days and pay as you go customers benefit from: Pack Name...
My EE voucher code won’t work - any ideas as to why ?
I'm on pay as you go and I bought an add-on for 1GB of data for last 7 days at £3.00 using credit on my account. However, when I purchased the add on, my account said I only have 500MB of data. Is there anything that can be done about this?
I purchased some EE and Three data Sims to use infrequently in a Mifi. I came to use a sealed EE 6GB 90 day sim only to find it said "invalid sim" in my EE osprey Mifi. Customer services told me this sim, and the others which are all unopened, I had ...
Hi. I wrote a long post here then lost it all. So here's the summary Bought an EE 4g WiFi box few weeks ago, due to heavy data use needed to top it up with more data. When I tried I got the image below and wouldn't let me add data. Next step I trie...
I have two pay as you go phones. One I can top up on the web site - no problem.My other phone is registered but does not appear on the top up part of the web site.
Message saying pack is going to renew this evening, however when i log in online it does not show a renewal date like it used to? will it renew?
I have set up a pack to take £10 every 30 days from my bank but it is taking the £10 plus a recurring charge of £10 every 15 days instead of 30? how do I change this to only be charged the one £10 payment as it is only the £10 I signed up for.
I got sime card in uk for top up for use on aboard. I turned on in my phone before I went naw I try to use in defrent country and is not working.
Hi, I got the £10 Pack , 500 mins , but why been charged on my voice call?
When I go to top up...He number showing is wrong
