Pay as you go

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Resolved! Mobile data included when roaming (pay monthly sim-only)?

Hi, I just flew to italy and am confused from the EE website. I’m a sim-only pay monthly customer with a very old contract dating back before 2021. Is mobile data included when roaming? Thanks!

Eu roaming

Hi, I can’t make head nor tale of the different info I’m reading online, just looking for a simple yes or no, I am a pay as you go customer and I’ve had the same pack that gives me a free boost add on after each 3rd top up for years possibly 7-8 yrs ...

Dose the add on 10GB with 13£ cost working for 30 days ?

Re: EE Roaming - Help when abroad with your EE phone or device

I wonder if anyone can solve a variation of the problem.I was topped up PAYG on my sim in London before I crossed to the EU and all was functional as per my add-on allowing EU data, txt, voice.However, my device had outage for a bit during which time...

How much credit £

I can I check my credit balance before I top up. I can check how much credit I have in old app. But now can't. Pls advise

Resolved! Extra data

I’m on pay as you go. I’ve run out of data for April. How do I get extra data???? ( I upgraded to a different pack but that will only start next month!!!!)

Date

ee is doing a great job...

at annoying people i have just bought one of the new packs and i have noticed that free boosts are now every 5 packs instead of every 2 packs, if this change is not reversed i will switch to smarty where i can get 30GB for £10 instead of the 9.5GB th...

Resolved! Pay as you go SIM for backpacking safety

I am an existing EE broadband customer. However, my mobile phone is on O2. I live in a very rural area and O2 is the only network that gets any form of signal where I live - especially indoors. This is crucial if we have a power cut which happens at ...

Resolved! Required subscription pack not available to purchase.

I received my PAYG SIM from ee which i ordered online with the £20 deal for 100Gb (Was 50Gb) unlimited texts/minutes.I've created an account with the SIM details which show up OK on the account but when i try and purchase the 100Gb subscription pack ...