We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I have a problem with my card. I paid a £10 voucher yesterday. And they are still not reflected in my card. I can't call anywhere. My card is blocked
Hii was wondering if you can still use a voucher to top up as it only says you Top up online using a credit card
My sim card is hibernating, or lost I can't tell if it's lost alreadyPeople try to call me and it doesn't go through, how can I fix this. I have topped up and my account says I have £5
Why do I have a subscription pack that I never ordered? I’ve been charged the last three months for this and just caught the payments via my direct debit statements. I only ever buy add ons and monthly PAYG as I live and work abroad for much of the t...
Hi my name is Brendan, I have been trying to get a subscription plan this morning but it hasn't been going through. Please kindly advice
I want to upgrade my pack from 3 days but it doesnt work
I’m going to the EU in a fortnight. I take an unsmart mobile phone and an ipad - both on pay-as-you-go. I don’t have a subscription pack. In the past my phone and ipad have worked fine in the EU, but now that there are roaming charges I want to kno...
So I received a new bank card and of course, the usual kerfuffle ensued... To update the card details on my ee account I wound up removing my old card, topping up with my new one, ticking the box that asks if you wish to save your card details and t...
I clicked confirm to pay, but it doesn't work anymore. [Mod edit: Image rejected due to it containing personal information.]
Hi,So I have paid £2.50 to use my UK allowances in the EU for 24 hours. At the end of the 24hrs you receive a text message advising that the period has ended so you can renew. However I have noticed that EE also take an additional fee from your PAYG ...
