If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Hi im on ipad i have topped up my credit by £10 and ran out of data so i have payed for the £20 but i dont know how to start it now and not in 30 days as on my ipad it doesnt let me text or call anyone outside imessage
I'm currently on a PAYG sim with no subscription pack activated.The "Current Pack" section of My EE doesn't work and so I can't activate a pack from there. My EE app doesn't work either.I've tried to activate a pack through SMS by texting 150 several...
Circs have changed & my locally famous number needs a data allowance. ££ are ready, but I can't see how to do it! Thanks
Because my child uses mobile-phone too long, I want to shorten the pack to limit his usage.
I have already had help from EE I was meant to top my phone up jue to my situation I'm escaping domestic violence I'm not able to get cash until Monday me and daughter don't feel safe having no data in case we need to contact someone for our safety m...
I try to change my pack in the app and website but both showing error of page and can’t show me any packs. So I go to text 150 and following the instructions by the app and website. But still when I choose pack15 and Stop the current pack(20) and sta...
I have had an EE/Orange PAYG sim for many years. Because I need more access to the internet when out and about now I purchased an add on last week giving 150 mins call time, 200 texts and 50MB data. I still can not access the internet when out and ab...
My pay as you go phone won't send text messages anymore.. It receives messages from people but won't send. No issues with making or receiving calls and I have credit on the phone.
Hi, I topped up my account and try to but a back but it wasn’t working properly.
