If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I want to cancel my subscription Pack (£20), will I be refunded? I recieved my SIM card on Friday 16th June.
After selecting the radio check box to choose the selected boost, the resulted text does not make any sense."Great news, you've got a Free Boost of!"free-boost.notification-missing-text
Hi, I have a £20 bundle which gives me unlimited text and calls and data. I’ve just topped up another £30 to change over my bundle pack because the data ran out on my old pack. And it will not let me cancel my current pack to start my new £30 pack. I...
I have purchased £15 plan regularly, and I have a lot of data rollover (almost 48.9GB).I got a message saying”Great news, now you can use your Pack, Free Boost and add-ons in the UK & while roaming in the EU including Italy at no extra cost. If you d...
Being an Orange/EE customer for over 25 years with the same number too. I'm a little dismayed at the thought of having to quit and go elsewhere as EE switch off its 3g service. My phone is txt and phonecalls only (my choice - No data and No smartph...
Been living in Spain for a year and using my EE sim card and paying £18 a month for the data. Went to Belfast this week now I have come back to Spain and need to pay £2.50 a day to access 4g and my data? What is the reason for this, I have simply jus...
Hi, my ee account has stopped working and I’m abroad, recently topped up and now nothing seems a working properly. Nothing wrong with the phone, purely network issues. I’m a PAYG customer. Cannot call customer service even as the number and the optio...
Hi there,When I arrived in Spain, I received a text message saying roaming will cost me £2.50 a day or £10 a week.however, my pay as you go pack renewed today and in the text message it says I can use my allowances in the UK and EU. So which one is t...
i have come from holiday and now i cant use my sim card as its showing no service
