Pay as you go

Understanding Pay As You Go Hibernation – and how to keep your number active

If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...

bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Re: Roaming in New Zealand

Hi I am now in New Zealand and thought as a PAYG customer I would be able to receive texts free as inRoaming Costs | Help | EEMy phone does not workIs there any way I can get it to work now ?thanks

Resolved! Buna seara am sim nou numar nou si nu stiu cu. Sa bag creditul de pe vaucher sa

Ive topped up now, but my pack starts next 2 days. How can I start using my dat

I ran out of credit, I have already bought a new top up but I can't use it as my normal pack starts next 2 days

Resolved! International add on package for pay as you go

How can I purchase an international add on package for calls and data roaming ref pay as you go. Found one for EU but not worldwide

Resolved! Voucher

HelloI have £15 / 25 GB new sim and used it then it stopped after one day with no internet connection. plus I don’t know where to get the voucher. Do I have to add another £15 when I didnt complete a month it is actually one week now.

Resolved! Text messaging with PAYG pack

Hi,I've just transferred across from Giffgaff. When I was with them, I had to add credit to send text messages, for example, to 'Radio Stations', even though I had a pack. With the EE PAYG packs, will I be able to send messages to things like 'Radio ...

Subscription pack not loading

I've gotten a new EE sim card and I have topped up as it says to do, but my chosen pack has not loaded. I topped up 2 days ago and it still hasn't loaded. I've tried calling 150 but my call disconnects after 30 secs as the signal isn't very good wher...

Resolved! payment details

HI, may i know how to stop renewing automatically subscription every month

subscription package

hello, I turned off card payment and turned off the subscription package, why will I be charged money from my bank card?

Pack not starting

I put 10 pounds on last night and this morning it still says I have 10 pounds credit but my pack hasn't started and it says I haven't topped up for it.