Pay as you go

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

top up credited on bank but not showing

I recently topped up £10. It was credited from my bank but on my ee app, it says 0 balance. Tried texting "BALANCE" to 150 but still says I dont have balance. HELP

Purchase data package payment failed

我刚装了 10 磅，我想买一个 10 磅的数据包，但是当系统说需要额外的付款人身份验证才能完成付款时，这意味着什么？如何操作？

Wrong package

I topped up £15 and put a pack on but it’s only given me 10GB and not the unlimited minutes and unlimited texts what do I do?

Resolved! Sean

Hey can we top up

roaming from Brazil

I need to make two phone calls FROM Brazil to the UK. What Roaming do I need?

Website issue for Pay as you go 4G WiFi Dongle

Broken links found on page:https://ee.co.uk/mobile/4gee-wifi-pay-as-you-go#wifiTrying to drill down, there are at least 2 broken links on the above page, so it's impossible to make progress!

Resolved! Changing from PAYG to SIM only contract

Hello, I have an older friend who has a pay as you phone go with EE, he wants to change to a sim only contract. He is hard of hearing, so doesn't want to do it by telephone and it is difficult for him to get to an EE shop due to mobility issues. Can ...

Mobile data

I have payed for the £10 add on for 7 days abroad but I’m unable to use it as an add on

Resolved! Ps5

Is it possible

The EE is useless

I bought pack of £32 few days ago, they took the money from my bank account and No pack .