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Pay as you go

A place to give pointers and seek advice on using pay as you go.

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We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by • EE Knowledge Specialist
  • 990 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 1379 Views
  • 7 replies
  • 10 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by • Former EE Employee
  • 25530 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 13686 Views
  • 0 replies
  • 6 Helpful

Free Boost Data

I've been with EE for years and always buy the £15 Everything Pack, never changed it and have amassed at least 15GB of free Boost Data.  I checked today and it has all gone, no explanation from EE as to why.  Has anyone else had this problem? Seems t...

Sim

I’m having a problem setting up my sim subscription pack it won’t link my account to the mobile number so I can pay for it 

Abbyexx by • Visitor
  • 300 Views
  • 1 replies
  • 1 Helpful

Top up

I have topped up 15pound an it’s saying balance is zero 

Change sim numbers

Hi I've just had to buy a new sim card from the shop as my ex stole my other sim but is it possible that I could change this new number to my old one?  If yeah could someone tell me how please. 

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