28-12-2023 07:59 PM
Hi
I have a PAYG sim which was bought from eBay -this is for emergency use only, however, I know that it has to be used on occasions to keep the number active. I was under the impression, when the purchase was made, that it had to be used every 30 days but I have now seen others selling where they state usage every 90 days. Can anyone tell me which is correct? I see no point in using it if not necessary.
Many thank in advance for any replies.
Solved! See the answer below or view the solution in context.
28-12-2023 08:12 PM
Hi @daffydog
Please read EE hibernation policy which explains what is needed;
Thanks
28-12-2023 08:12 PM
Hi @daffydog
Please read EE hibernation policy which explains what is needed;
Thanks
28-12-2023 08:23 PM
Thanks for the speedy reply. So it looks as if it has to be used every 60 days rather than the 30 days I thought.
28-12-2023 08:39 PM
Hi @daffydog
Within 60 days and a chargeable call or text.
Thanks
28-12-2023 09:19 PM
@daffydog : In fact it could be much more than 60 days.
Within every 179 days you need to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from your pack.