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A place to give pointers and seek advice on using pay as you go.

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We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by • EE Knowledge Specialist
  • 408 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 570 Views
  • 2 replies
  • 8 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by • Former EE Employee
  • 23685 Views
  • 9 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 13070 Views
  • 0 replies
  • 6 Helpful

Resolved! EU roaming on iPad

Hi everyone, I’m currently on holiday in the EU, I have a pay as you go data sim in my iPad preloaded with 120gb which I buy every year. Last year this worked no problem but I see ee have changed their rules and I must now pay £10 to use data for the...

Oscarr by • Visitor
  • 465 Views
  • 1 replies
  • 2 Helpful

Resolved! Credit top up

I have recently added £15 to my SIM card to top up my credit. However it hasn’t given me anything. My credit is £15 but I have no data, minutes or texts. how can I get another package without payment another £15? Thanks 

Free Boost Data

I've been with EE for years and always buy the £15 Everything Pack, never changed it and have amassed at least 15GB of free Boost Data.  I checked today and it has all gone, no explanation from EE as to why.  Has anyone else had this problem? Seems t...

Sim

I’m having a problem setting up my sim subscription pack it won’t link my account to the mobile number so I can pay for it 

Abbyexx by • Visitor
  • 285 Views
  • 1 replies
  • 1 Helpful
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