Pay as you go

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Resolved! Request for a bill or statement

I need a statement for my pay-as-you-go service posted to me through the post by the end of today.

Resolved! Credit

How do i use my current credit to pay for my next bill.

buy data on sim card that i bought on my last trip to London

Hi I live in Canada . On my last trip to London, I bought an EE sim card . how do I reactivate it and charge it with data before my next trip to London in a few days

Resolved! Credito

Quero saber como colocar crédito no celular, para qual pagina mudou a EE?

Bônus data

I bought a SIM card and activated the £10 package, for 8GB of data, in a promotion that should give me 12GB extra ppr month, dirante 3 months. My regular data (8 GB) is exhausted, and I haven’t received the extra 12 GB. How should I proceed?

packages

I'm buying credit but I'm not able to hire any internet package

Resolved! Top up line

How long can I go without recharging to keep my prepaid line active? Any help???

Resolved! Sim only contracts

Hi my partner has a pay as you go we sim, and we would like to change it to a rolling monthly sim how do we do that

I bought my chip and with 30 credit and I can't buy a monthly plan

Resolved! Changes to my plan

I received the following text from EE"Hi, EE here. As the UK's best network, we're always making improvements - and now we're making some technical changes that will affect your current plan. So, you'll need to move to a new plan, and possibly a new ...