Pay as you go

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

How much credit £

I can I check my credit balance before I top up. I can check how much credit I have in old app. But now can't. Pls advise

Resolved! Extra data

I’m on pay as you go. I’ve run out of data for April. How do I get extra data???? ( I upgraded to a different pack but that will only start next month!!!!)

Date

ee is doing a great job...

at annoying people i have just bought one of the new packs and i have noticed that free boosts are now every 5 packs instead of every 2 packs, if this change is not reversed i will switch to smarty where i can get 30GB for £10 instead of the 9.5GB th...

Resolved! Pay as you go SIM for backpacking safety

I am an existing EE broadband customer. However, my mobile phone is on O2. I live in a very rural area and O2 is the only network that gets any form of signal where I live - especially indoors. This is crucial if we have a power cut which happens at ...

Resolved! Required subscription pack not available to purchase.

I received my PAYG SIM from ee which i ordered online with the £20 deal for 100Gb (Was 50Gb) unlimited texts/minutes.I've created an account with the SIM details which show up OK on the account but when i try and purchase the 100Gb subscription pack ...

Connecting phone number to my EE account

How do i add my phone number to my EE account???

Pay as you go bundle failed to start

Hi for what ever reason my £15 bundle didn't activate like it was ment to after 12 and not knowing this I have now waisted most of the £15 top up I had put on my pay as you go SIM even though I received a text from 150 yesterday stating that it would...

Got a top-up sim, but doesn't work

To whom it may concern,I had gotten a top-up sim on £30 monthly plan, and I payed again today. But it doesn't work, I cannot receive nor make calls. How can I fix it ? It's urgent. Thank you. very much.Kind regards,Giorgia Rho.

New sim plan

Hi, i am about to run out of data and want to upgrade my sim plan from the 10 pound 8gb to a bigger data bundle. If i pay to change plans, will it start right now or will it wait until the end of the 30 days? (This plan is 30 days and its only been h...