If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Hello to all. Some clear help please and may I be as bold as to say relevant answers only .Here goesI have VIP pack £15 6 Gig , unlimited txt , 1500 mins , for a very long time so carries large number of BOOSTS ie ...
3 days and still cant get help or link my payg sim to my account, chat keeps cutting me off and the lady on the phone was no help 2 days ago, I have tried to link sim to my account and just says there is a error, or I get a message saying pass code s...
I have asked multiple times for a pack in messages with 150 just to be somehow ignored? the first time i had just thought it worked straight away which then caused me to be sending texts that costed straight from my credit and had to top up once aga...
I'm trying to top up my wife's PAYG phone, which is on my account. I had to add a new card as the previous two were out of date. But when I came to payment I gotI've tried this several times, always this same result, no topup takes place and it doe...
I have recently had polite EE text messages telling me that I'm running out of texts, and would I like to buy an add-on pack. It was a bit of a surprise to receive this warning as I had saved up numerous reserve texts, courtesy to successive boosts. ...
Hi. I had 22gb left over as I do pay as you go, and I was told that in order to use the rest of the 22gb I would have to purchase another pack, to get it added onto, so I did so immediately. After purchasing the pack the 22gb left over disappeared an...
I used to have a pay as you go sim I stopped using it months ago and I’ve been told that I’m apparently in debt with you but because I stopped using the sim I don’t have my account number anymore so I don’t know how to pay what it’s saying I owe
Hi so i have gambled quite a lot using pay by mobile and randomly the site has refunded 215 but to my mobile credit i cant find any option to refund and cant get hold of ee does anyone know of a way to get this returned to my bank
i’m so upset, this has happened before. i purchased the 7 day abroad data roaming add-on only to realise i also have to pay for another add on of data. then when i bought the data add on, (it said for the uk and eu) when the payment came through it i...
I keep trying pay my £15 flex plan and it isn’t letting me
