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Re: Travelling to Netherlands from UK - Using Pay As You Go £10 Upgrade Pack

magpie54
Explorer

‎06-02-2024 12:09 PM

Hi Leanne is this still the case for Spring 2024? I have had a £1 a week payg pack for many years. Can I use my allowances as normal when on holiday in Portugal?

0 Helpful
4 REPLIES 4
XRaySpeX
Grand Master
Grand Master

‎06-02-2024 12:22 PM

@magpie54 : On PAYG there are charges for using your pack allowances in the EU of either £2.50 / day or £10 / week, to be taken only from your PAYG credit, not your recurring card payment. If you opt for neither or you don't have an active pack, you will be paying standard rates for calls & texts & need to buy a PAYG add-on for data.

Make sure you have used your PAYG SIM to make a call or text in the UK.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful
magpie54
Explorer
In response to XRaySpeX

‎06-02-2024 07:16 PM

Thank you. What about What's App? Is that free to use?

 

0 Helpful
XRaySpeX
Grand Master
Grand Master

‎06-02-2024 08:17 PM

Posted in the open:

@magpie54 wrote:

Can you help?

I have a payg SIM with EE, £1 a week.

Can I use my phone as usual when on holiday in Portugal?

Thanks

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful
XRaySpeX
Grand Master
Grand Master
In response to magpie54

‎06-02-2024 08:19 PM

WhatsUp uses your data allowance. If you have none you buy a data add-on.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful