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Cant send messages from Abroad but I have topped up

Annsheaia
Visitor

‎05-02-2024 12:27 PM

I am in sweden and Ive topped up twice now! I still cant send a message. For example trying to send to 150 "HELP" but it saying its not delivering. 

 

What is the issue? I need to send some messages to keep my number! 

 

thanks

Ann 

0 Helpful
2 REPLIES 2
Christopher_G
EE Community Support Team

‎05-02-2024 02:35 PM

Hi @Annsheaia 

Welcome to the community.

Are you connected to a Swedish network? Have you tried sending a text message to a UK number?

Chris

XRaySpeX
EE Community Star
EE Community Star

‎05-02-2024 06:17 PM

When did you previously make any chargeable action?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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