We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Watch out for EE had my phone number for 3 years and then they randomly cut off my number woke up to sim registration failed called EE customer service the worst service ever they said to me my sim has been cancelled because of in activity but every ...
Hello I haven't top up my EE sim from last 10 months as I was out of UK and now I need to travel to UK and I credit my number but now I am unable to use my sim as I tried to call customer service number also it says this service isn't available on th...
Hi , My name is Ibrahim ****** I have had my pay as you go sim card for about 3 years now , My card that was connected to it is now expired I think , and I am trying to set up a new subscription pack , I tried 5 different cards and it's not workin...
How do I top up my phone and buy a bundle, the app is still down
I forgot to cancel my pay as you go pack and it just charged me for it, is it possible for me to get a refund because I don't really want to pay for my pack this month
Hello, I have a 30 day International Pack which comes with free boosts with every three pack purchases. I have built up 3.5Gb of extra data through free boosts but these are now showing as 'Pending' - in the past they were always activated each mont...
Hello. I am giving my phone to my partner who has an EE PAYG account. My partner will require a nano card because I will keep the existing nano card and use it in my new phone. Should my partner order a new nano card from EE or could I do that?Than...
Hi I am living in the Netherlands and bought PAYG EE Sim which was activated in the UK. I didn't add any package/product to the SIM at the time, but when I returned to the Netherlands, I tried to set up my account on the APP and desktop and it won't...
How can I add roaming data to my mobile for Spain for each day and how many days before I travel I would need to add it so it will be activated as I don’t need it until 31st August-2nd September? once I don’t need it would I need to deactivate it ?
