Pay as you go

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

My iPhone .. I have plenty credit but can’t make texts or phone conversations!

Pay As You Go Problem

Just received my new EE sim card. I just wanted to pay for what I use and didn't want a monthly pack, so I just paid £10 for a top up on the website rather than a monthly pack. However, now my account is showing that I have a £10 subscription pack th...

Resolved! Roaming help please

Hello everyone, Hope someone can help with the following as I cant find any info, or I'm blind.I have just arrived on the isle of man for a 2 week holiday. Problem is my data isnt working now, I just cant connect to anything. I was here about 6 mon...

Query

Have monthly PAYE data pack. Added £5 to purchase additional 1g data. Sending BALto 150 simply confirms the remaining data balance of my pack...no mention of extra 1g data bought. Where can I find the total data balance available please

Would like to watch porn

@Would like my 18 lock took off plz

Resolved! Hi

I have a 125 g package and it was expired yesterday i would like to take an unlimited data how i can?

Top up

Hi I’ve just topped up with £20 credit on to my number. Im trying to now by the subscription pack with this credit but won’t let me. Can you help thanks

Pay taken out

Money has been taken out of my bank account when I didn’t purchase anything

Resolved! Top up

Resolved! Upgrade

Hello my dad phoned up yesterday as he's the account holder to this phone. He wanted this phone to be in my name so I can just pay the bill instead of transferring money to him, I got told that the details would change and it will be my email which i...