Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by EE Knowledge Specialist
  • 79 Views
  • 0 replies
  • 6 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 289 Views
  • 2 replies
  • 8 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 22936 Views
  • 9 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 12838 Views
  • 0 replies
  • 6 Helpful

Resolved! Roaming on PAYG

Hi I am on a pay ad you go mobile plan. I am off to Spain on Friday. How do I ensure data roaming is added so I can use my phone and internet. I was in France a few weeks ago and it didn’t work after receiving the text. 

Data not working in France

I have PAYG data sim with 50gb available on new pack, installed in a mifi, but data not working in France  even though it was working on my last visit in May. Do I now need to buy a 7 day add on to use data in the EU?

rlepoid by Investigator
  • 451 Views
  • 6 replies
  • 1 Helpful

Resolved! Pack

Is there a pack or topup I can get for 30 days that has unlimited texts calls and data? And if so how can I get it?

Ee sim payg

  hi there i used to have an international payg ee sim but couldn't top it up so the number was gone so iam looking to buy a new one but not sure if these are the same in different package plz let me know asap

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Fady by Explorer
  • 345 Views
  • 3 replies
  • 0 Helpful

2.5£ 24h roaming pack only works for 23h?

Hi,I purchased the 2.5£ 24h roamimg pack, however, seconds later, it shows that it is active for 23 hours rather than 24h. Regardless of the practical consequences, it doesn’t feel right paying for a 24h service and only getting 23h. I hope Ee is abl...

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luckyluca by Contributor
  • 463 Views
  • 5 replies
  • 3 Helpful

My credit

Hello I'm on pay as you go and I've noticed that I ran out of data and I only had £7.28 so I topped up with £20.00  an add on but I've noticed it now says I have £14.28?! Help I'm confused I should only have £7.28 left

Star20 by Explorer
  • 337 Views
  • 2 replies
  • 0 Helpful

Resolved! Need to start my current pack early

I am on PAYG, have run out of data, need them now, but my pack will renew in 9 days still. How can I start my pack now? I texted  NOW - and was asked to purchase a new pack. I texted PACK30, then YES, then TOPUP (as I have £40 credit) . And then it s...

Resolved! Roaming in the EU - pack auto-renew

Hello,I will be visiting Italy soon and have been reading up about how to activate roaming alongside my 7 day PAYG pack (which will be on day 4 when I arrive).I plan to topup, disable roaming and disable WiFi calling on my phone before departure.I un...

Kroma by Established Contributor
  • 1482 Views
  • 5 replies
  • 3 Helpful