If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I am using a Phone and SIM which hasn't been used since July 2023 and when I go into my EE account I do not get offered the £5 pack, only £10. which is too much for the amount I use the phone for.Can I still get a £5 pack or do I need to go through ...
Hi,I am posting on behalf of my elderly mother, long time EE PAYG user.She has a Nokia "dumbphone", only a few months old, bought from EE shop.She has loads of credit. She can make calls, receive calls, and receive SMS texts. But when you SEND texts,...
Hello, this is really weird! I just got a text from EE saying that if I topped up by £5 or more, they would give me 60 free minutes. However, my package already offers unlimited free minutes! It would be more to the point if they offered me some f...
any suggestions類
The contract on my number ended in December, I switched to top-up, and since then I have not been able to buy a package/top-up or check the balance on my phone.
My current pack was due to END and RENEW automatically on 31/1/2024. Top Up prior for this to automatically use my £15 Top Up to START THE PACK..THIS HASN'T HAPPENED and again I find myself struggling. THE TEXT SERVICE IS SHOWING MY CREDIT/MONEY But ...
Every time I try to top up my daughter's phone it will not let me process a payment I have tried on the app and on the browser and still the same
