We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Hi there : )A few months ago, I topped up my EE SIM card using the PayPal Xoom platform, but the credit didn't appear on my card. I have the receipts showing a successful transaction.I've since switched to a monthly plan. Is there a way to get a ref...
I recently bought a top up and I got an email notification about successful transaction but no text messages.And my bank has credited me.What is the problem?
Hi! So I have a pay as you go SIM only contract. Which I have 9GB of data on, now I've never had this much data and know it is loads BUT the last few months EVERY month I've been running out of data! I don't understand because Ive never used this muc...
Do my pay as you go include international callings?
i am trying to use my phone for calls and sms but it says my number is blocked, i have balance in my top up but it does not let me, im trying to get in touch with customer service but no human is available to talk to since office hours are closed. ...
Hi, my sim expired from some days. I would recharge it to reactivate my number, but i cant find any section to recharge in your site, neither in the app.
High .If i stop my subscription pack which renews each month by credit card will i lose all my remaining data...Need to Because I've got over 100gb of data and its due to renew on 4th Feb .thanks
I have a pay as you go pack can I use this in Europe ? how much will it cost me?
Hi,I live abroad and I recently had a text message telling me I have to use my number again in order to not lose it as it has been inactive for too long. I just topped up the number and tried to phone somebody in the UK and was told that "calls to th...
Hell I topped up 7.50 but my pack didn't renew automatically
