EU Data Roaming

[TawandaN]

How do l go about purchasing a EU Data Roaming Add-On. I don't know the process and would appreciate a guide on how to do this for time when l go into the EU.

[XRaySpeX · Accepted solution]

You should receive a msg upon arrival telling you about the charges for roaming in EU on PAYG. I'll tell you that for PAYG there are now roaming charges for using your pack allowances in the EU of either £2.50 / day, by texting ROAMEU1D to 150, or £10 / week, by texting ROAMEU7D to 150, to be taken only from your PAYG credit, not your recurring card payment. If you opt to text neither you will be paying standard rates for calls & texts.

[Katie1113]

The first several times I used this it worked well. Are there a set number of times you use this? I have paid for a week, my phone says 4G but I don’t get anything until I am connected to wifi where I am staying.

[Leanne_T]

Hi @Katie1113 

As long as you have the add on and allowance remaining this should work for you. 

Can you make calls and send texts? 

Leanne 🙂

[Katie1113]

Hi,
Thanks. I was getting texts. Seems mainly to be data. Seems ok now.😳

Sent from my iPhone

[XRaySpeX]

Did you have an active pack at the time?

[Stoychev]

Hello, I'm currently in Bulgaria, why don't I have internet, how can I turn it on? 

[XRaySpeX]

@Stoychev : Did you receive a msg upon arrival telling you about the charges for roaming in EU on PAYG? Did you buy 1 of the "Roam Like Home" add-ons to be able to use your UK pack allowances there?

[AndrewNathan]

Just bought a date roaming pack for the EU.  When the order came through it said it was only for the UK.  Have I just lost my money

[Katie_B]

Hello @AndrewNathan. 

Welcome to the community. 

What pack did you purchase?

Are you abroad at the moment?

Katie