Pay as you go

Understanding Pay As You Go Hibernation – and how to keep your number active

If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...

bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Data

How to transfer credit on phone to buy data

Pay as you go

How I can switch from old pay as you go to new one?

PaYGo sim

I ordered 3 sim cards and I have only been billed for one. But none have shown up yet

Old PAYG Sim - never used - is it now useless?

Hi, I’ve found an old PAYG SIM that’s never been opened let alone used that I was hoping to put into a spare phone. Is it completely useless now as it will definitely be a couple of years since it was bought?Thanks

Buy a pack

I have 13.98 in credit and I like to use to buy a pack is this possible?

Data

Can you just buy extra data on pay as you go sim when got a pack?

How to activate my SIM card abroad? I’ve added £10…

I bought one EE SIM card from Tesco before I departured to China. Now I inserted the SIM card into my phone and added £10 via EE APP. I received the SMS says successfully top up. But I can’t make the call, send the SMS at all. Don’t know how to activ...