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Pay as you go

A place to give pointers and seek advice on using pay as you go.

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What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by • Former EE Employee
  • 22046 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 12545 Views
  • 0 replies
  • 6 Helpful

Pay as you go

Hi, I'm new to EE and am getting very confused with the app and website. I've signed up to a Pay as you go SIM and transferred my number from my previous phone. I cannot access my voicemail as it says I don't have enough credit (even though I've just...

Al1c321 by • Visitor
  • 304 Views
  • 1 replies
  • 1 Helpful

Resolved! I've already paid, but my current balance is £0.00

Hi, I got a new PAYG sim card today.So I put in to my phone, but there's no any balance. I've paid £29.99 for 125GB data and Unlimited call and text.They always said 'Your current balance as of today 23:37 is £0.00.' when I send 'BALANCE' to 150.I ne...

Avii1 by • Investigator
  • 532 Views
  • 7 replies
  • 0 Helpful

missing credit

i have just joined ee pay as you go i topped up £10 yet it will not let me do anything when i try and make a  call it says i need to topup

jackf05 by • Visitor
  • 287 Views
  • 1 replies
  • 0 Helpful

Resolved! Re: Error code 10

I got a text from ee saying text ROAMEU to 150. It is coming up error 10. My wife is with 02 got a message saying enjoy your holiday and enjoy the same coverage as home. Vodafone was never an issue either. 

Resolved! change the package

Hello community, please tell me this question is there a package for £ 5 at the moment?

DERBY2022 by • Investigator
  • 563 Views
  • 9 replies
  • 6 Helpful
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