If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Hello, Today i purchased a 20 pound EE top-up for my phone, but when i tried to use it it said it was possible to process the voucher? So i tried again incase it was an error. But then it said my voucher was suspended? I've seen other people on here ...
Got a PSYG sim and preloaded £20 for 50gb data using debit card. However EE wants to charge me £20 a month. How do I cancel this and how to I manage everything in one place. Extremely frustrating..
Hello, I paid for a pay as you go subscription for 10 pounds and it didn't seem to get activated so thought it would because of the zero top up balance so I did a top up of 5 and it's still the same.It says no active package but shows only the top u...
Hi all, anyone else having problems with add ons . For some time now every time I want to add a text pack on it constantly says it’s unavailable.
How to recharge
I am travelling to the Philippines and I want to be able to send text messages whilst away. I am using a Pay As You Go SIM.Do I just Text ROAMING ON to 150?What can I do if I wish to make calls?Thanks.
Hello, good afternoon. I won't be able to make the payment on the 5th. I need you to move on to next Friday so I can make the payment
Hi im currently abroad in Spain i have a pack and bought an add on for an extra 10 pounds so my pack can work here. I ran out of my pack. Topped up bought a pack again but it wont let me use my pack in spain. It says i cant buy the roameu7d add on be...
I can not buy packs either using top ups or using credit cards and i dont not why.
