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EE Pack not renewing

Davidgetts44
Visitor

‎04-10-2024 10:28 AM

I bought a £20 voucher and typed it into my phone. I canceled my £30 pack to switch to my £20 pack but when i tried buying it im told to top up £20 even though i already have.

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎04-10-2024 07:41 PM

@Davidgetts44 : What does texting AL to 150 from your no. fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP