Issues with credit

Paulrcp1
Explorer

‎15-09-2023 07:20 PM

 Anybody else having issues with credit? I can’t call 150, telling me insufficient credit, I have 12.6 GB of data but won’t connect to internet on 4G, it’s doing my head it! 

86 REPLIES 86
Sam2114
Visitor
In response to claireybear86

‎15-09-2023 07:06 PM

 
0 Helpful
Reha2244
Investigator
Investigator
In response to claireybear86

‎15-09-2023 07:17 PM

i can’t call from my phone when i have unlimited calls and my data doesn’t work and texts when i’ve started my pack a couple days ago?

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to Sam2114

‎15-09-2023 07:18 PM - edited ‎15-09-2023 07:49 PM

@Sam2114 : What does texting AL to 150 from your no. fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Ahmedhassaan
Visitor
In response to claireybear86

‎15-09-2023 07:18 PM

Hello,

my sim isnt allowing me to use internet or calls or anything, but my allowance is unlimited calls and unlimited texts and still got 20+GB of data

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to Reha2244

‎15-09-2023 07:19 PM

@Reha2244 : What does texting AL to 150 from your no. fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to Ahmedhassaan

‎15-09-2023 07:20 PM

@Ahmedhassaan : What does texting AL to 150 from your no. fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎15-09-2023 07:21 PM

@Paulrcp1 : What does texting AL to 150 from your no. fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Reha2244
Investigator
Investigator
In response to XRaySpeX

‎15-09-2023 07:23 PM

i think it’s free because i had unlimited texts i messaged right now no reply yet it’s been a couple minutes when they reply straight away 

0 Helpful
Schalke24
Visitor
In response to claireybear86

‎15-09-2023 07:23 PM

Won’t let me phone 150 saying I haven’t got credit when trying to put data minutes and text on

0 Helpful