Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by EE Knowledge Specialist
  • 2802 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 5086 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 15909 Views
  • 0 replies
  • 6 Helpful

My £10 top up started then disappeared

i bought a £10 top up 2 days ago which comes with 8gb of data 500 mins and unlimited texts but when i went to call someone yesterday it said i ran out of minutes which is impossible as id only called a couple people for no longer than 5 minutes then ...

kira17 by Visitor
  • 478 Views
  • 1 replies
  • 1 Helpful

Resolved! Unable to use the balance in my account for subscription pack

Hi I had to subscribe a package so I topped up my balance , but when I go to a subscription pack it takes me to card payment option n I already have top up balance in my account. I used 20 GBP per month pack n don’t want to use it again, instead use ...

Sidra3 by Visitor
  • 583 Views
  • 2 replies
  • 5 Helpful

Resolved! £10 Everything Pack

I topped up my phone last night with enough credit for my pack to automatically renew.Today, my £10 everything pack did NOT renew itself, despite there being £10 on my phone.I had masses and data built up also and obviously, this has not renewed eith...

Account

Can you possibly provide a message that confirms this is my number with my name and number on it please 

Floanna by Visitor
  • 372 Views
  • 1 replies
  • 1 Helpful

Pay as you go

I am out of the country and I am unable to purchase a pack as the Web page keeps saying we are trying to fix this page. How can I top up my phone credit 

Buy a private number and top up, but no service.

Hi, there. I buy the private number under EE sim and top up by pay as you go subscribion few day ago (15/5/24), now: 17/5/24. But I text 150 isno balance and no service. Can you help or me. I add £10 top up already. Thanks  

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LaiHim by Investigator
  • 987 Views
  • 9 replies
  • 0 Helpful

Topup

Hi i topup £ 25 Last week, but can i activate one plan with this money,

A need to change number

I recently bought my girlfriend a payg sim because of her abusive ex and he managed to get hold of her new number (because her mother is a B) and I suggested getting a new sim again but my gf doesn't want to keep changing sims so I'm wondering if the...

Jdubs by Visitor
  • 830 Views
  • 3 replies
  • 6 Helpful

No data

I paid my top up but I have no data?EE is asking me to top up again!

Matt2331 by Visitor
  • 443 Views
  • 2 replies
  • 2 Helpful

Resolved! EE hotspot

@Christopher_G Hi, I have got a few questions.1.If a pay £7.99 for a day worth of ee hotspot/wifi (without having a sim). Will it be 24 hours after until my 1 days worth is over or is it until midnight till my 1 day worth is over?So for example if I ...

Johnpla by Explorer
  • 3259 Views
  • 3 replies
  • 2 Helpful