Pay as you go

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Resolved! Roaming

I have access to Roaming 7 days but I can’t to use my date like home .

handset

Hello i have a EE pay-as-you-go sim under another email *********@******** the number is ***********. I was just wondering if I could get another handset as the other one is broken. [Mod edit: Please do not share personal details as your posts are ...

Add ons

Anyone else having issues buying add ons. Topped up credit and won't let me buy anything. It's a joke.

Data

I’ve bought a £15 subscription pack every month and it’s took the money out today but not topped me up

How do I get a top up applied?

It is impossible to talk to anyone and no e mail address or customer service.BT became EE because of the "Barbecue Effect" . Everyone talking about how rubbish BT was so name change vital.What will be the next Brand name? Any suggestions?

Resolved! Can I Convert from pay monthly to pay as go without changing Sim & do it online?

Resolved! Better deal

I want a better deal on pay as you go.

Resolved! Does PAYG SIM cards expire?

I live abroad, but will be back in the UK in a few weeks. I have an old SIM card that I was trying to add a subscription pack to, but I keep getting an error message so I'm assuming the SIM has been deactivated. If this is the case, is there any way ...

Resolved! Re: I took new Sim of £10 ,how to activate the pack

why do you make it so difficult to activate packs after topping up. i am thinking twice about joining you now. dont know what else is designed to make it anti consumer friendly.

Pay as you go

Forum Posts