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Upgrading subscription pack from £10 to £20 with the free boosts.

Willowbrae
Visitor

I brought a sim pack but I wanted to upgrade to the bigger 50gb (125gb) with the free boost for 6 months.  Is this possible? And can it be done in the app? It doesn't look like it has the boasts included when I select to change my £10 pack 

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

@Willowbrae : You can't do that on an existing PAYG SIM. It's aa promotional offer when you buy a new EE PAYG SIM.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

@Willowbrae : You can't do that on an existing PAYG SIM. It's aa promotional offer when you buy a new EE PAYG SIM.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Chris_S
EE Community Support Team

Hi @Willowbrae I'd love to see what deals we can get for you as an existing Pay As You Go customer, so I'd recommend giving one of our sales guides a call, and they can take you through some options and find the right match for you.

To speak to a sales guide, you'd just need to dial 150 from an EE phone, or 07953 966 150 from any other phone, then select options 1, 4 then 3. You can find a link to our contact us page here

Chris S