Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by EE Knowledge Specialist
  • 1687 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 2414 Views
  • 7 replies
  • 10 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 27311 Views
  • 9 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 14428 Views
  • 0 replies
  • 6 Helpful

Error in add on pack

I am trying to add on the 15 pound pack from the top up credit it is not accepting from The morning ? I added the bank detail and it seems I apply for the monthly subscription and I am not interested on it I want to apply from my credit how to have t...

Credit

Had £15.61 credit on the 17 -7. Just checked balance it says 61. P ...  I made sure I had enough to carry on it should restart my pack tomorrow. 

Phil2762 by Visitor
  • 353 Views
  • 1 replies
  • 0 Helpful

Pending boots

Hi, i have bunch of free boost, but most of them are on pending. only 2x 500mb was activated and 12x 500mb are pending.i’ve noticed since long time ago, every month when i renew the pack u checked free boosts.but always they are pending never activat...

CocoMak by Visitor
  • 416 Views
  • 1 replies
  • 0 Helpful

Resolved! PAYG for receiving calls only UK

Hi All,I have a contract phone but would like to have a 'burner' phone for when i have to input a phone number on a website but wouldn't want anybody calling me on my regular number.Without topping up with credit,  can i use an EE PAYG SIM for receiv...

Pay as you go pack has not started

I’ve just received a new sim which I have inserted into my device and received a text saying my allowance would start once I call or text with it. Tried doing both and still nothing as of yet. Do I just have to wait for it to start ? 

Leachy5 by Explorer
  • 642 Views
  • 8 replies
  • 1 Helpful