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Pay as you go

A place to give pointers and seek advice on using pay as you go.

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bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by • EE Knowledge Specialist
  • 2444 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 4133 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 15435 Views
  • 0 replies
  • 6 Helpful

Resolved! Can't top my account

Hi everyone ! Does anybody know why I can't top up my account as  it says like ...additional payer authentication required to complete your payment  and it does not give any option

Resolved! disconnected number

I have a PAYG number that appears to have been disconnected. I have tried to top up. However when I do process to topup diverts to sending a text message only I am not receiving any from that number.I am currently abroad, the number they recommend to...

Jayjay79 by • Visitor
  • 552 Views
  • 1 replies
  • 2 Helpful

Getting Started

I despair. Put in my new SIM having paid £10 when I registered. Message tells me I cannot make calls as no credit. Chat line told me payment had been returned and I needed to talk to 150. Rang several times, got cut off. Asked to be called back by te...

Dragoon by • Investigator
  • 514 Views
  • 2 replies
  • 0 Helpful

Roaming in France

Hi. I have free roaming on my contract and it’s not working. I am in france and I need to use my phone. Any help?

mobile phone unusable

When i try to text or call, i get a message that i have not got enough credit (paygo) yet i have over £20 in my account!Trying to get in touch with ee is hopeless, gonna go somewhere else I think!.

I can't send message to 150

My ee sim card has an issue with sending messages,  because it had not top up for a while so now i cant send 16 pin digits number to 150 ,What is solve?

Diyary by • Visitor
  • 924 Views
  • 1 replies
  • 2 Helpful
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