Pay as you go

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

PAYG sim on old contract phone

Hopefully this is a really straight forward and easy question to answer:I have recently upgraded my handset (still on the EE network) and I wish to give my old phone to someone. If I were to buy an EE PAYG sim for my old phone would it be good to go...

Subscription not activating

Have been sent a new sim and popped into my phone however it is not registering and when I go to “register” the number on the EE app it tried to send me a text which of course isn’t possible as my phone displays no network.

Not what I was told

Hi. so i might be wrong and it might be my ignorance with some things. Could be being half deaf or my speech. But I’m not stupid. Well I might be. I have always been pay as you go. I have been with ee for years, I pay between 10-15 a mth depending us...

Pay as you go help please

My son has a pay as you go SIM and hardly uses the phone I have gotten him a new SIM which doesn't require constant topping up. I have tried to ring 150 to get a PAC code and it says phone disconnected. I tried also text 150will not send and also the...

Add-on

Hello, I ran into a problem where I can’t connect additional data, I tried to log in through the site and the myee application, everything was useless, I tried to send an SMS UNL DATA, I received a response (Sorry, there has been a problem and we can...

Re: Problems galore

Hi, I last used my EE SIM in Oct 2023...Just landed in London and having majornpriblems getting a 20GB 30 day pack. EE took my payment of £20 for the Top Up, but states there is an error every time I try to buy the Pack. Any ideas appreciated.Russ

Resolved! Please help me

Please I can’t register my sim there is no network on my phone after I travelled to Nigeria

Pay as you go

Forum Posts

We've upgraded our Data Boosts

Our new Data Add - ons

What is pay as you go and flex hibernation, and how do I stop it?

What’s EE Data Rollover and how do I get it?

PAYG sim on old contract phone

Subscription not activating

Not what I was told

Pay as you go help please

Add-on

Re: Problems galore

Resolved! Please help me

Topping up in the USA, then no service on return to UK

Payment card

Getting my top up converted into data

My contract ends soon. Want to switch to pay as you go

Finding and reconnecting an old number

I have deleted my expired debit card, but how do I register my new card?

Top up and card payments not working

No Data Since 27 May – Plan Still Not Renewed on 6 June