If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I am an existing EE Customer and my current contract expires next week. I am looking at trying out a Pay As You Go Sim Only Pack at £10 per month (I use my mobile very little, do not stream, or watch movies and use very little date - my current data ...
Trying to top up
I have tried all the suggestions for messaging 150 on the app and the website i get errors and cannot buy a pack with my credit resorted to spending £20 for 10GB which is an appalling value. how do we resolve this?
I have 30 day rolling subscription pack. I didn't have enough money in my bank so my subscription hasn't been applied. I have looked elsewhereand found a better deal.How can I cancel this rolling subscription with EE?
Hi everyone ! Does anybody know why I can't top up my account as it says like ...additional payer authentication required to complete your payment and it does not give any option
I have a PAYG number that appears to have been disconnected. I have tried to top up. However when I do process to topup diverts to sending a text message only I am not receiving any from that number.I am currently abroad, the number they recommend to...
EE, what gives?Ordered a PAYG SIM and it wasn't delivered. Trying to cancel and no one wants to take repsonability to cancel the order and refund me. An hour spent on the phone constantly getting disconnected, web chat don't want to know. You appe...
I despair. Put in my new SIM having paid £10 when I registered. Message tells me I cannot make calls as no credit. Chat line told me payment had been returned and I needed to talk to 150. Rang several times, got cut off. Asked to be called back by te...
I topped up but my pack hasn’t renewed. It says I have 0 minutes, 0 texts and 0mb of data.
