Pay as you go

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Cancelled account trying to charge

Hi bought a dongle before my services were able to be connected I cancelled immediately with the shop as it was only whilst we waited and I am being written to at not my address my partners who paid on his card for the dongle and sim. I am an ee broa...

Data issues

Hi, I need help, I bought a 60 GB home hub last Friday and it's now down to 35 GB. We were out for over a day and a half, we don't download films or anything, can anyone help, before I throw this away once it ends? Thanks in advance.

Help how do i put a voucher on my phone so i get more data

Ee payg 4g

Hello

Unable to make calls

Have topped up my phone but are unable to make calls

Delay my top up

My choosen card is under the balance now can I delay the payment to be every 22th each month instead of 16th of each month?

EE calls fail

Have been unable to make calls or receive calls on my EE network - keeps cutting off - just an iPhone 7 and pay as you go. Why?

SIM card trouble

My SIM card is in I see the bars and I added credits to my account. I am still unable to make or receive calls and on my account it’s telling me I have 0 data available and no calls or texts available. What do I do? I’ve tried adding my sim to an acc...

Data Add On

I cant seem to purchase an add on and get a message saying 'sorry, we were unable to complete your request right now. Please try again later'. Can anyone suggest how I can purchase?

Re: How to unlock barred number

Hello I’m in the situation, can you help me ?