We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Hi all, anyone else having problems with add ons . For some time now every time I want to add a text pack on it constantly says it’s unavailable.
How to recharge
I am travelling to the Philippines and I want to be able to send text messages whilst away. I am using a Pay As You Go SIM.Do I just Text ROAMING ON to 150?What can I do if I wish to make calls?Thanks.
Hello, good afternoon. I won't be able to make the payment on the 5th. I need you to move on to next Friday so I can make the payment
Hi im currently abroad in Spain i have a pack and bought an add on for an extra 10 pounds so my pack can work here. I ran out of my pack. Topped up bought a pack again but it wont let me use my pack in spain. It says i cant buy the roameu7d add on be...
I can not buy packs either using top ups or using credit cards and i dont not why.
I am on PAYG not having a monthly subscription but only top up whenever I need. If I just want to receive sms in Europe but not using data, can I just turn on roaming on my phone? I understand the tariff for receiving a sms is 30p.
Once you receive the sim card subscription pack in the mail how do you activate it if you are putting it in an internet hotspot device and not a phone that can make phone calls or send texts?
I joined EE with my number of over 15 years, as I was abroad I got a message stating that I needed to top up or they will give me a 3 month limit but won’t disconnect until they contact me, before 3 months I uploaded credit yet after they took the cr...
