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Contract ended change to pay as you go. How to

Lindirobby
Visitor

I had an 18 month contract not renewed and now ended. I gave 30 days notice I wanted to go onto pay as you go . Now my account says account closed how do I buy pay as you go credit, I am now travelling in India? I want to keep same number

1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

@Lindirobby : You need to call CS to delete your old contract MyEE a/c & then you can set up your new PAYG MyEE a/c afresh, using the same mobile no. & email addy if desired. You can't mix them under MyEE.

As you asked your contract to be moved to PAYG you will have kept your same no.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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