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Community Activity
Discovery Plus Activation Issue
We've been with BT for many years and when renewing contract last month like many we were moved to EE. As well as Broadband we opted for Discovery Plus Premium. Tried to activate Discovery Plus after the Broadband went live, wouldn't work but was tol...
Extra charges
Hi on my next bill there are £2.57 for other services… what does this mean..??
New to EE - porting my number over from 3
I received my new iPhone 16 Pro on the 21st February (the day after ordering), it then has taken 2 and a half weeks for the sim card to come through the post.I initially ordered an e-sim and they sent my out a physical sim. Not bothered about that in...
I want to terminate the contract
Dear ee team, I want to let you know that I have an issues with the signals I want to terminate this I don't want to decrease your reviews so please I want to change my network and I also can't be able to buy a phone on installments contracts are ver...
Currently abroad (Majorca) and cannot make any sense of roaming charges
Hi folks. I’m new to EE’s method of handling roaming away from the UK so spoke in advance if any of this is daft. I checked in advance and found a refeeende that said I can only buy a roaming pass once I’m in Majorca. That seemed really odd as it ope...
Re: Issues with Website, loggin in - Small business
I've got this exact same issue. Can't login to the app or the website. This is for personal. So I can't share data, can't look at my bills, can't enable roaming etc etc. Something seems very wrong with the backend of the EE system.
TV Box Pro Switching TV on in the Middle of the Night
Why is my TV Box Pro Switching my TV on in the Middle of the Night? I can’t find any auto update settings, which I assume would be the problem. Not cool with an 11 month old baby trying to sleep, EE!
I need to remove the WiFi extender from my package.
Hello,I need to remove the WiFi extender from my contract, it's £7 a month, and i do not use or need it - it's been carried over from when i was on just BT - I've already been charged on my latest bill for non return of the BT disc.
Request for Assistance – Internet Not Working
Dear EE,I hope you're well. My name is Bianca, and I’m from Brazil. I’m currently staying in the UK for a few months to study, and I recently signed up for broadband at the flat I’m living in.Unfortunately, the internet has not worked at all since th...
Xbox game pass ultimate
I get game pass ultimate with my package. I haven’t received a code and when I try to activate it it just keeps refreshing. Can anyone help?
