@Michno8 The best option is to get a replacement sim so he can continue using the tariff allowances. If he wishes to terminate he’ll be required to pay off the remaining term of the contract and he will get a 4% discount on the remaining term.
Roughly its monthly cost X number of remaining months - 4%. = what needs to be paid. You don’t get out of a contract because the sim has been lost as a replacement can be sent out and the contract is up to the minimum term date.
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
