If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
My mobile 2 year contract ended. I live overseas now. I wanted to keep my number so the UK shop told me i just need to top up and call once every 3 months. But. I can’t get through to any number. I keep getting “calls to this number are barred” a...
I want to change my package to 10lbs 8G per month, but the final payment process shows failure, may I ask how to solve this problem
I’ve just received my new sim I payed £35 subscription but it’s still saying I don’t have enough credit to make calls.
Hi all, I pay £15 a month, PAYG SIM package which has unlimited calls, texts and 25GB of data. After topping up a couple of times you receive a free boost, but it's usually 500MB of data or free calls. The data is fine, but free calls when you have u...
Hello.I just bought a simcard from the shop and a 10 pound top up.I got a message thanking me for my 15 pound pack purchase for some reason, deciding to ignore it.I then put my VO Number in, EE Informed me that I had 10 pounds credit so I chose PACK1...
I have an EE pay as you go sim and for some reason its gone to no service and then I go to my EE app and it says my account has been closed
i bought a £10 top up 2 days ago which comes with 8gb of data 500 mins and unlimited texts but when i went to call someone yesterday it said i ran out of minutes which is impossible as id only called a couple people for no longer than 5 minutes then ...
Hi I had to subscribe a package so I topped up my balance , but when I go to a subscription pack it takes me to card payment option n I already have top up balance in my account. I used 20 GBP per month pack n don’t want to use it again, instead use ...
I topped up my phone last night with enough credit for my pack to automatically renew.Today, my £10 everything pack did NOT renew itself, despite there being £10 on my phone.I had masses and data built up also and obviously, this has not renewed eith...
