Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 22219 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 12611 Views
  • 0 replies
  • 6 Helpful

CHECKING ADDONS

Went on my EE app as a Pay-as-you-go to checking my addons too see if I wanted to purchase one but the page was blank and just said something went wrong try again which I did and nothing happened, and try other ways it says error and there aware of p...

Michael38 by Contributor
  • 323 Views
  • 1 replies
  • 0 Helpful

Resolved! My old account

Hi , I had an old account , and i still have the pay as you go sim card.  I also have a top up card. My old username was DKS. I'm in Australia and heading to Italy early next week.  If possible i'd like to use the same sim card, but i'd imagine it wo...

DKS3 by Investigator
  • 393 Views
  • 6 replies
  • 1 Helpful

PAYG 3G - 4G SIM issues

I have had a 3G PAYG SIM for the last 20 years that I only use when I'm in the UK, as my Jersey mobile charges for roaming.   EE stopped supporting 3g, so I called to request a new 4G SIM, however as the new SIM card had to be posted to my home addre...

Switch to EE

Hello. I am trying to switch from O2 to EE. After providing PAC, I added my old phone number. But I could not move on because a message in red popped up 'Please make sure you enter the right phone number'. I have checked carefully but it didn't work ...

Chautu by Explorer
  • 608 Views
  • 3 replies
  • 2 Helpful

PAYG not working abroad (in Canada)

I recently moved to Canada (will be here for 2 years). I had a monthly rolling contract in the UK and I swapped it for a PAYG sim and transferred my number over so I could keep it (I transferred my number over once I arrived in Canada). So I haven’t ...

Linazzzzz by Investigator
  • 498 Views
  • 9 replies
  • 0 Helpful