Pay as you go

Understanding Pay As You Go Hibernation – and how to keep your number active

If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Resolved! Recovering a number for a lost PAYG mobile

I have a low-use Pay-as-you-go mobile, so no contract or subscription, but the number is known to many friends and is associated with all sorts of 2FA.What can I do NOW, to ensure that I will be able to recover the number should my phone be lost or s...

Resolved! How can I subscribe to save

How can I subscribe to save

No add ons showing

Ive got a PAYG Sim, which I have topped up. I dont want a recurring “subscription pack” but just an add on data deal.However no add ons appear for selection in my app. This has been happening for ages.

Change number from EE website

Hi. I have a question. How can i change my new number pay as you go from old number to new one using website

Pay as

My normal pay as you go pack is £20 but yesterday i payed £10 i have used £1.60 worth of credit if i pay £10.60 will i be able to get my normal £20 pack ?

Resolved! I need proof of address reflected on my EE Bill/statement. Where can I find this

Remove content lock

How can I get the content lock removed from my phone without a credit card or debit card as I have not been able to get a bank account in my name and I don't have any other id to be able to take into a branch or ee shop so I don't know how I'm going ...

Pay as you go

Forum Posts

Understanding Pay As You Go Hibernation – and how to keep your number active

We've upgraded our Data Boosts

Our new Data Add - ons

What’s EE Data Rollover and how do I get it?

Resolved! Recovering a number for a lost PAYG mobile

Resolved! How can I subscribe to save

No add ons showing

Change number from EE website

Pay as

Resolved! I need proof of address reflected on my EE Bill/statement. Where can I find this

Remove content lock

How do I get the £10 bundle: 8+12gb?

Pay as you go sim pack

Cancel payment

Re: Cannot add or use debit cards

Unable to send text from EE

Card details page won't accept my French postcode

PAYG data add on

PAYG - Sending SMS texts from Dubai UAE