We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
recently ran out of credit and it wont let me text the top up number or call 150 because i have no credit. then i tried making an ee account to top up that way and a code needs to be texted to me to set up my phone with that so that doesnt work eithe...
Hello, could please someone help me understand why I don't have any allowance, yet 18£ credit?Your allowancesData: 0 MB left of 0 MB0 MB0 MBNeed more Data? Get an add-onMinutes: 0 left of 0 0 Minutes0 MinutesNeed more Minutes? Get an add-onTexts: 0 l...
<top> <top> Buongiorno io avevo la promozione con contratto di 20 £ con 50 GB e tutto il resto illimitato io ho caricato 20 £ mi avete dato 15 GB di cui mi sto già finendo ma non posso più caricare gentilmente Vorrei tornare se possibile se no cambio...
I have 10£ top up in my account. When I try to buy addon with top up I have error and also when I try to buy addon with bank card i also have addon purchase error.
Hi,I am trying to set up a pack by paying from my credit. At the end of the process, it says it was successful but 0.0 is taken from my account. My credit stays as before and in the menu i see the pack in the "your Pack " section but the alllowances...
Hi, please could I ask for some guidance regarding making a call / text to the UK with my UK EE phone number. I currently live in Australia and have an Australian number with a different service. I do not use my UK EE number here but in order for me ...
The lack of an e-SIM for the PAYG service is a BIG handicap for EE.Don't forget tourists will make a lot of noise and fuss which will cause many people to consider using other carriers.EE need their marketing department to seriously address the PAYG ...
I missed a VERY important call this morning because the EE service has not been working all day. I cannot make calls, I cannot receive them and I cannot send text messages.I pay you every month for this service but I'm unable to use said service as i...
HiI topped up to keep an old sim active, but I have no service at all, I cannot even text 150. What to do?
