09-12-2024 09:48 AM
Every time I try and use my credit to buy a data package I get an error. It doesn't let me buy data and I'm so frustrated because I've been in so many situations where I need data to contact people but have 0 ... I've attached a screenshot of the error message below ...
Solved! See the answer below or view the solution in context.
09-12-2024 12:06 PM
Hi @Castrotiana
Try a different method:
https://ee.co.uk/help/mobile/manage-use/pay-as-you-go/top-up-my-phone
https://ee.co.uk/help/mobile/manage-use/pay-as-you-go/pay-as-you-go-add-ons-explained
Thanks
09-12-2024 12:06 PM
Hi @Castrotiana
Try a different method:
https://ee.co.uk/help/mobile/manage-use/pay-as-you-go/top-up-my-phone
https://ee.co.uk/help/mobile/manage-use/pay-as-you-go/pay-as-you-go-add-ons-explained
Thanks
09-12-2024 12:19 PM
09-12-2024 02:10 PM
@Castrotiana : Visit http://add-on.ee.co.uk/purchase when not connected to WiFi to see what data add-ons are available.