If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Awaiting confirmation
Hi I ordered the iPhone 16 pro max on the 24th of sep in natural titanium 256gb and I am wondering if anyone on here has actually received there order or when the estimated date is that they will get more stock!thanks in advance
Hello, I recently got an iPhone 15 on Thursday, and was wondering if it was possible to swap the device for a 16 pro? I know this is probably a long shot, but it’s worth an ask. Thanks
Hey has anyone cancelled an order and not been able to get another, I have a 15pm and got 19 months left on it, ordered 16 PM beginning of October but colour I wanted was gonna take 6 weeks which I wasn’t told at time of ordering, cancelled order, sh...
I ordered a phone through customer service on Thursday night and I've had no message or email regarding my order.I went to my local store but they informed me that even though they don't work the same as the customer service team online, they were ab...
Ordered phone paid upfront cost and took money and crashed and not received an email
I ordered a iPhone 16 pro max upgrade and that was yesterday I think and I wondered how long it will take for it to be dispatched and secondly it won’t let me track my order or anything it says request timed out every single time or error message?I j...
I ordered a phone and received a ‘successful order’ email stating id receive my paperwork once the phone has been dispatched. I can also track my order (see attached) so just wondered if that definitely means I’ve been accepted?
I am hoping that somebody at EE can provide some support. After many, many hours on the phone to both EE Guide’s and ‘Level 2 support’, it appears that no-one can actually help. I purchased my phone and watch (sim-only for both) via EE. I keep gettin...
I have been trying to pay for an order for a week now using my Wise and Revolut, but nothing works. I enter the card details and click pay and then it gives me error code 102
