If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Dear EE Customer Support, I recently attempted to purchase a phone and SIM contract online through your website. During the process, I paid an upfront amount of £30, which has already been deducted from my account. Unfortunately, I have not receive...
Where is my order and when I will receive my phone ?
Can anyone tell me how i claim my free Chromebook?
I paid £30 for a phone upgrade online and was told it would be delivered within 7 days. I was giving a tracking number which worked once and now doesn’t work. I have no way of tracking my order or getting any updates. Who can sort this for me? I’ve t...
Hello I have received a message to say that there is an issue with the above order and was told to message you to get it sorted out [Mod edit: Please do not post personal information on the public board. Thanks!]
I didn’t receive any update abt pre order I phone 17 pro max
Still no help from EE. Still paying for a iPhone 16 pro that I didn’t receive and have been told by the ombudsman that they have tracked the phone and it’s got a Ukrainian SIM card in it. But EE still can’t do anything about it
As the title. I ordered a pixel 10 pro (jade, 256gb) as an upgrade 2 weeks ago. Order was confirmed, and I expected a dpd tracking link within 14 days (as per the Web page when I ordered tj phone) when the phone was dispatched.But it's now 14 days la...
I ordered a phone and it’s been cancelled can you tell me why
When will my phone be dispatched??
