Hi @Roxy26
Your bank normally releases any ring fenced funds if not claimed in 7-10 days if this is a failed application cost.
If not you'll need to speak to EE CS on 150.
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
