If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I writing this message on behalf of my boyfriend to express my disgust and outrage regarding the appalling treatment my boyfriend, Adam, received from EE. As a customer with significant learning difficulties, Autism, and severe mental health problems...
As stated paid for next day but DPD arrived early and have stated incorrect time. I have a screen shot showing my phone time at 13:13 with stated missed delivery at 13:47. Lied. And EE need to improve customer service to be able to sort these problem...
Hi all, I ordered a pay by month upgrade S24 and it stated would be dispatched within 24 hours. That was Monday 1st July and it is still in the dispatched section on order updates. This is now a long time without a phone. Anyone have any idea why is...
I have had an absolute nightmare with EE Mobile. I signed up for 2 sims for July, as said I had 30 days notice to give. I rang the following day as I changed my mind and wanted the £10 unlimited offer and not the £9.When I rang to say nothing arr...
I recently ordered the series x with the £140 game card. It came on Monday without the game card and my paperwork says it’s £70 game card how can I sort this.
I received an empty package
Hi. I am a year through my 2 year contract and have been told, as i paid extra for it, that i can early upgrade for free now that a year has passed. I understand that if i upgrade then its essentially a new contract. My question is, what happens if I...
how long do i wait for my new phone to be delivered to the store
I am looking to upgrade but when I choose a package I have no option to deliver to a store, only give me my billing address as an option, as it is very unlikely someone will be home for DPD delivery I would like to option to pick up from store.If I a...
is there anyway I can order a new phone by verifying another way? my phone has unfortunately just switched itself off and I cannot access it. I'm trying to order a new phone/ upgrade but it won't let me without verifying my number. is there anyway I ...
