If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi EE. I have ordered a 17PM in orange nearly 2 weeks ago. no update as of yet. any idea when you will be getting stock in to send these out ? thank you.
I am looking at my messages about my new phone but I don’t know if it is coming or if I need to confirm it. But I can’t find anything that I can confirm it
I ordered iphone 17 a few days ago and i was not able to track my order in ee website to cancel it. I used the Sender`s Reference on DPD but there's problem as below screenshot. I tried to call customer service at least 10 times but nobody has picked...
hi , I got my phone in store and I have the receipt and paperwork but can't find my invoice number anywhere ,anyone help with this ? thank you
I put in for an upgrade for the iPhone 17 pro 512gb on 24/9/25 and only had ordered confirmed and no date any idea when will I get an update on delivery?
Order an Acer Nitro V14 with the following spec:AMD Ryzen 7 8845HSNVIDIA RTX 405016GB RAMI was sent an Acer Nitro V14 with the following:AMD Ryzen 5 8645HSNVIDIA RTX 30508GB RAM This is really poor behaviour from EE. I’ve had nothing but issues with ...
hi can you check and see where my new phone is please
How do I find out my complete history with EE?
Dear EE Customer Support, I recently attempted to purchase a phone and SIM contract online through your website. During the process, I paid an upfront amount of £30, which has already been deducted from my account. Unfortunately, I have not receive...
