If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I ordered a pair of headphones on the 17th, the case was faulty so I arranged a return on the 22nd received an email saying a courier (DHL) would be in touch in the next few days to pick up the item, the following day whilst at work received a txt me...
The tracking isn’t working either it keeps saying it’s ’timed Out’
I ordered an iphone 16 for college since my phone is broken, I've been charged and even got 2 confirmation emails. One being my order and the other my contract plan, its been 5 days so i tried contacting live chat support team because i cant phone th...
@members, I have received a phone call yesterday about a iPhone 16 plus (black) I have ordered and they have informed me that it’s been confirmed and will be delivered within 14 days, I have not received any email to confirm it about my order. So I ...
Placed a order on the website for a new contract had a email saying successful ee order and the xko number that was yesterday morning at 9:20 .but haven’t heard anything since does it mean my order went through
I signed up for a pay monthly sim on Tuesday night and received a message at the end of the order saying we need to confirm more details and they would call within 48hrs. However I also received an email saying successful order and they are processin...
I ordered an Apple Watch Ultra 3 with natural Milanese loop on the 29th Sept 2025 as an upgrade for the original Ultra and only got a thanks for your order email, I called a few days later to check the order had gone through and was told it was all...
Just got my PS5 Slim today with no £125 game card as well. They put 4x £50 vouchers in the box which is for the 24 months of PSN Extra. But no £125 gamecard. Called customer service and they're all "I dunno? is it not in the box? Dunno mate". There a...
Hello, if I submitted and order and it can’t proceed, will it be automatically refunded? If you don’t cancel it. I had a conversation on the phone and someone told me that couldn’t go through, but I could change my plan. So will this be refunded back...
